Senior Business Travel Consultant - Relocation needed to Portugal (Z866)

Workster; Zaragoza; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking an experienced business travel consultant to provide customer support and handle complex travel bookings. The ideal candidate will have over 5 years of experience, fluency in English, and proficiency with GDS systems. This role offers a competitive remuneration package and flexible work options, either remotely from Portugal or in a hybrid model in Lisbon.

Servicios

Flexible work model

Medical, dental, and vision plans

Paid parental and bereavement leave

Mental health support programs

Formación

• 5+ years of experience in a business travel consultant role.
• Experience in customer-facing roles or contact center environments.
• Ability to work rotating shifts.

Responsabilidades

• Provide customer support via chat, calls, and emails.
• Handle complex travel bookings.
• Stay up to date with relevant travel information.

Conocimientos

Fluent English (C1)

GDS experience (Sabre, Amadeus, Galileo)

Customer service skills

Proficiency with Gmail, Zendesk, Slack, Salesforce

Descripción del empleo

Work Remotely, Live Fully — From Portugal

Why Portugal?

• 300+ days of sunshine
• Vibrant expat and tech communities
• Delicious food, world-class wine, and friendly locals
• Lower cost of living (but high quality of life!)

Why Remote Work?

• Work where you feel inspired (beach, café, or castle!)
• Focus better, stress less, live more

Responsibilities

• Provide customer support via chat, calls, and emails, ensuring a smooth travel experience
• Stay up to date with relevant travel information, destinations, and service providers
• Assess customer needs, urgency, and preferences efficiently
• Handle complex travel bookings, including flights, rail, accommodations, and additional services

Requirements

• Fluent English (C1), both written and spoken
• 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings
• 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Experience in customer-facing roles or contact center environments
• Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)

What we offer

• Competitive remuneration package based on experience, skills, and performance
• Flexible work model – Remote (Portugal) or Hybrid (Lisbon)
• Medical, dental, and vision plans with premium coverage
• Paid parental leave and bereavement leave
• Subsidized commuter benefits
• Mental health support programs
• Connectivity stipends to support remote work
• Guidance, training, and career development tools

Portugal + Remote Work = The Dream

Live in Lisbon, surf in Ericeira, wine-taste in Porto — all while crushing your remote goals. Relocate your life, not your job. Portugal awaits.