Senior Business Travel Consultant - Relocation Needed To Portugal

Workster; Sevilla; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading travel services company is seeking a Remote Customer Support Consultant to provide assistance via chat, calls, and emails. Candidates should have 5+ years of experience in business travel consulting and proficiency in using GDS. The position offers competitive pay, with a flexible work model allowing for remote work or a hybrid option based in Lisbon. This is a great opportunity to enjoy a fulfilling work-life balance in a vibrant environment.

Servicios

Competitive remuneration package

Flexible work model

Medical, dental, and vision plans

Paid parental leave

Mental health support programs

Connectivity stipends

Formación

• 5+ years experience in a business travel consultant role.
• 3+ years experience using GDS.
• Experience in customer-facing roles.

Responsabilidades

• Provide customer support via chat, calls, and emails.
• Stay updated with relevant travel information.
• Handle complex travel bookings.

Conocimientos

Fluent English (C1)

Customer support experience

GDS experience (Sabre, Amadeus, or Galileo)

Proficiency with Gmail, Zendesk, Slack, and Salesforce

Descripción del empleo

Work Remotely, Live Fully — From Portugal

Tired of the 9-to-5 grind in a gray city? It’s time to trade your cubicle for coastline. Portugal is calling — and your laptop is welcome too.

Why Portugal? 300+ days of sunshine ️ Vibrant expat and tech communities Delicious food, world-class wine, and friendly locals Lower cost of living (but high quality of life!) ️

Why Remote Work? Work where you feel inspired (beach, café, or castle!) Focus better, stress less, live more

Responsibilities Provide customer support via chat, calls, and emails, ensuring a smooth travel experience Stay up to date with relevant travel information, destinations, and service providers Assess customer needs, urgency, and preferences efficiently Handle complex travel bookings, including flights, rail, accommodations, and additional services

Requirements Fluent English (C1), both written and spoken 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory Experience in customer-facing roles or contact center environments Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)

• What we offer Competitive remuneration package based on experience, skills, and performance Flexible work model – Remote (Portugal) or Hybrid (Lisbon) Medical, dental, and vision plans with premium coverage Paid parental leave and bereavement leave Subsidized commuter benefits Mental health support programs Connectivity stipends to support remote work Guidance, training, and career development tools

Portugal + Remote Work = The Dream Live in Lisbon, surf in Ericeira, wine-taste in Porto — all while crushing your remote goals. Relocate your life, not your job. Portugal awaits.

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