Senior Business Operations Specialist

Mimacom; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days vacation

Flexible schedule

Team events & gatherings

Descripción de la vacante

Mimacom is seeking a Senior Business Operations Specialist in Madrid to lead forecasting, financial tracking, and KPI reporting. You will ensure data quality across CRM, finance and accounting systems while supporting contract and billing activities.

This role is a maternity leave replacement with an expected duration of at least 18 months, with potential to transition to a permanent position. You will collaborate across finance, operations and commercial teams, driving process improvements and

Formación

• Several years of experience in business operations.
• Strong forecasting, budgeting and financial reporting skills.
• Experience with contract management and billing processes.
• Excellent analytical and data-driven mindset.
• Proficient in CRM, finance and accounting systems.
• Strong stakeholder management and cross-functional collaboration.
• Fluent Spanish (C1) and English (C1).

Responsabilidades

• Own the forecasting process and monitor variance, risks, and opportunities.
• Support contract administration, billing, revenue management and reporting.
• Deliver KPIs, dashboards and performance reports for decision making.
• Champion data quality across CRM, finance and accounting systems.
• Identify process improvements to drive operational efficiency.
• Provide day-to-day operational support and manage ad hoc requests.

Conocimientos

Forecasting

Budgeting

Financial reporting

Operational KPIs

CRM systems

Finance software

Data quality

Stakeholder management

English proficiency

Spanish proficiency

Herramientas

CRM software

Accounting software

Finance systems

Descripción del empleo

Are you a highly organized operations professional with a strong analytical mindset and a passion for driving business performance? We are looking for aSenior Business Operations Specialistto play a key role in forecasting, financial tracking, data governance, and operational excellence across the organization.At Mimacom, we empower enterprises to thrive in the digital age by delivering innovative software engineering, cloud, and AI solutions. We combine deep technical expertise with a collaborative, people-first culture, helping clients solve complex challenges and create sustainable business value.As a Senior Business Operations Specialist, you will be responsible for ensuring operational transparency and business accuracy across key commercial and financial processes. This position is offered as amaternity leave replacementwith an expected duration of atleast 18 months.As Mimacom continues to grow, we see this as an excellent opportunity for a long-term collaboration, with the potential to transition into a permanent role based on business needs and performance.

What You’ll Do

• Own the forecasting process: Monitor forecast accuracy, track order backlog and budget performance, and identify, analyze, and communicate variances, risks, and opportunities.
• Support business operations execution: Manage and coordinate key processes related to contract administration, billing activities, revenue management, and operational reporting.
• Deliver meaningful business insights: Prepare and maintain KPIs, dashboards, and performance reports that support data-driven decision-making across the organization.
• Champion data quality: Ensure the integrity, consistency, and completeness of information across CRM, finance, and accounting systems through proactive data management and governance.
• Drive operational excellence: Identify opportunities to improve processes, streamline workflows, and enhance operational efficiency across teams.
• Enable day-to-day business success: Provide reliable administrative and operational support, managing ad hoc requests while ensuring smooth execution of business activities.

What You’ll Bring

• Several years of experience in Business Operations, Finance Operations, Sales Operations, Commercial Operations, or a similar business support function.
• Strong understanding of forecasting, budgeting, financial reporting, and operational performance tracking.
• Experience supporting contract management, billing processes, and revenue-related activities.
• Excellent analytical skills with the ability to translate data into actionable business insights.
• Hands-on experience working with CRM, finance, and accounting systems while maintaining a strong focus on data quality.
• Strong stakeholder management and communication skills, with the ability to collaborate across different business functions.
• Very good Spanish (min. C1) and English (min. C1).

What to Expect

• Holidays & Flextime: You will enjoy 30 days of vacation. We understand that while you love your work, it's just one part of a whole person. That's why we allow you to work in a way that accommodates your lifestyle and other commitments.
• Career Growth: We'll work together to create a development plan that supports your ambitions and helps you grow your skills.
• Choose Your OS:Whether you prefer macOS or Windows, we've got you covered.
• Team Get-Togethers: We love connecting in person through team events, meals, and company gatherings.

At Mimacom, we believe that diversity drives innovation and better outcomes.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives.

We welcome applications from candidates of all backgrounds and experiences and are dedicated to providing equal opportunities for all.