Senior Beauty & Wellness Consultant

Placements24; O Mente; On-site; EUR 9,700 - 13,000; Full time

Benefits offered by this job

Bonuses based on performance

Ongoing professional development

Staff discounts on services and retail

Career progression opportunities

Healthy work-life balance

Job summary

Placements24 is seeking a highly experienced Senior Beauty & Wellness Consultant to join a renowned salon and spa in Queenstown, Eastern Cape. You will conduct in-depth consultations, recommend premium services and products, and guide clients on personalized wellness journeys.

The role requires excellent communication and relationship-building, a passion for well-being, and the ability to inspire confidence.

Qualifications

• Qualified in Beauty Therapy or Somatology.
• 5+ years of client-facing experience in beauty/wellness.
• Excellent communication and sales skills.
• Willingness to work weekends as required.

Responsibilities

• Conduct detailed client consultations, assessing beauty and wellness needs and recommending services/products.
• Perform a variety of beauty treatments and wellness services.
• Provide expert skincare and wellness advice to clients.
• Develop customized treatment plans to meet client goals.
• Maintain high hygiene standards in treatment areas.
• Stay updated on industry trends and innovations.
• Build long-term relationships with clients and promote loyalty.
• Assist in achieving salon sales targets for treatments and retail products.
• Educate clients on product lines and wellness programs.
• Manage client bookings and maintain accurate records.

Skills

Client consultations

Retail sales

Communication

Attention to detail

Education

Beauty Therapy/Somatology qualification

Job description

About the Role

Our client is seeking a highly experienced and client-focused Senior Beauty & Wellness Consultant to join their established salon and spa in Queenstown, Eastern Cape . This role requires an individual with a comprehensive understanding of beauty treatments, holistic wellness, and exceptional client advisory skills. You will be responsible for providing a range of premium beauty services, conducting in-depth consultations, and guiding clients on personalized wellness journeys. The ideal candidate will possess a proven track record in client relationship management, a passion for promoting well-being, and the ability to inspire confidence. This is a unique opportunity to work in a reputable establishment, utilize high-quality products, and contribute to the growth of a business dedicated to client care and satisfaction. Our client is committed to offering a serene and professional environment where clients can rejuvenate and enhance their well-being. You will play a vital role in ensuring every client receives a personalized and enriching experience.

Key Responsibilities

• Conduct detailed client consultations, assessing beauty and wellness needs and recommending appropriate services and products.


• Perform a variety of beauty treatments, including specialized facials, massage therapies, and other wellness-focused services.


• Provide expert advice on skincare, beauty routines, and holistic wellness practices.


• Develop and customize treatment plans to meet individual client goals and preferences.


• Maintain impeccable standards of hygiene and cleanliness in treatment rooms and salon areas.


• Stay updated on the latest trends and innovations in the beauty and wellness industry.


• Build and nurture strong, long-term relationships with clients, ensuring high levels of loyalty and satisfaction.


• Assist in achieving salon sales targets for treatments and retail products.


• Educate clients on the benefits of specific product lines and wellness programs.


• Manage client bookings and maintain accurate client records and treatment histories.

Requirements

• A recognized qualification in Beauty Therapy, Somatology, or a related wellness field.


• Minimum of 5 years of experience in a client-facing role within the beauty and wellness sector.


• Proven expertise in a variety of beauty treatments and a strong understanding of wellness principles.


• Excellent communication, interpersonal, and active listening skills.


• Demonstrated ability to build rapport with diverse clientele and provide exceptional customer service.


• A genuine passion for health, beauty, and overall well-being.


• Ability to work independently and collaboratively as part of a salon team.


• Strong organizational skills and attention to detail.


• Flexibility to work flexible hours, including weekends, as per business needs.


• A proactive approach to client engagement and sales.

Benefits

Our client offers a competitive salary package that recognizes your extensive experience and expertise. Opportunities for performance-based bonuses are available, rewarding your success in client satisfaction and sales. Continuous professional development will be supported through ongoing training in new techniques and products. Employees receive attractive discounts on all salon services and retail products. This role presents excellent opportunities for career progression within a growing beauty and wellness organization. You will join a supportive and professional team environment where your contributions are valued. We are committed to promoting a healthy work-life balance and fostering individual growth. This is a chance to make a significant impact in the Eastern Cape's beauty and wellness scene.