¡Activa las notificaciones laborales por email!
A pioneering technology company in Barcelona is seeking an experienced Senior Backend Engineer to develop and enhance their autonomous customer service platform. As part of a remote team, you will own projects, mentor team members, and contribute to architecture decisions. Candidates should have over 5 years of backend experience, preferably with NodeJS and AWS. This role offers a competitive salary, stock options, and a fully remote work culture.
Social network you want to login/join with:
col-narrow-left
Siena AI
Barcelona, Spain
Other
-
Yes
col-narrow-right
42060865126321356832460
1
23.07.2025
06.09.2025
col-wide
At Siena, we are pioneering the development of the world's first autonomous customer service platform, leveraging artificial intelligence to enable machines to engage in useful and complex conversations. Our platform is designed to work out-of-the-box to effectively solve customer problems across all digital channels. Siena uses advanced natural language processing techniques to communicate naturally with customers and promptly answer questions, utilizing conversation redirecting algorithms to develop a human + AI operating model. This results in significant reductions in ticket backlogs, improved customer experience, better management of unpredictable conversation volumes, and increased agent capacity for high-empathy cases.
If you're excited about artificial intelligence and human-to-machine communication, and want to be part of a remote team driving innovation and impact, join us in pushing the boundaries of AI and CX performance.
Team and culture:
The role & responsibilities:
Join us if you:
Bonus points for:
Benefits:
Why join Siena?
Life at Siena can be a roller coaster, but challenges bring growth. Enjoy the flexibility of working from anywhere, designing your day, and taking time off when needed.