Senior Back-Office Operations Manager DACH (German Speaker)

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Senior Back-Office Operations Manager DACH (German Speaker), Barcelona

Client: Blu Selection

Location: Barcelona, Spain

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 25.04.2025

Expiry Date: 09.06.2025

Job Description:

Are you detail-oriented with a passion for administrative processes in the insurance world? Do you enjoy working in a structured environment with international exposure?

Join our client's operations team in beautiful Barcelona as a Back Office Specialist for the German-Austrian Market!

Your responsibilities and impact as a Back Office Specialist will be:

• Receiving registration files and uploading them into internal systems
• Updating the insured database with accuracy and speed
• Managing customer communications (e.g., welcome packs, automated letters)
• Overseeing payment collections and settlements with insurance partners
• Analyzing reports and helping ensure business monitoring processes run smoothly
• Supporting internal teams such as the Call Center and Cancellations department
• Liaising with service providers and offering process support
• Handling cancellation requests and ensuring proper system updates

Skills, qualifications, and interests you need to succeed in this role:

• A native/bilingual level of German and a good command of English or Spanish
• A background in administrative work, ideally 2–3 years in an office or insurance/financial setting
• Bachelor's degree in business administration, economics or similar, or higher degree in administration or similar.
• Proficiency in Microsoft Excel (pivot tables, vlookup, if-error functions, conditional formatting, etc.)
• Strong organizational skills, attention to detail, and analytical thinking
• Comfortable working both independently and as part of a team
• A proactive, solution-oriented mindset with a knack for improving workflows
• Willingness to live in or relocate to Barcelona
• Valid Spanish work permit (required)

What’s in it for you?

• Permanent position after an initial trial period
• Salary range from 25.000 euro and up.
• 28 vacation days/year (25 working days + 3 special leave days)
• German public holiday calendar
• Flexible Fridays: Reduced working hours
• Private health insurance
• Meal/transport card with tax benefits
• Exclusive brand discounts
• Gym discounts (DIR Barcelona)
• Dynamic, diverse and inclusive environment

Living in Barcelona:

• Work in a multicultural, international setting
• Enjoy Mediterranean weather, beaches, and mountains
• Indulge in a vibrant food and culture scene
• Live in one of Europe’s top startup and innovation hubs

Ready to bring your skills into the heart of a growing international company? Apply now and take the next step in your back-office career!

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.