Senior Associate, Benefits | Human Resources | Core Operations

FTI Consulting; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading consultancy seeks a Senior Associate to manage employee benefits across EMEA. The role includes responsibilities ranging from administrative processes to compliance activities, ensuring a high-quality employee experience. The candidate should have a minimum of 3 years in benefits administration, specifically in EMEA, with robust stakeholder engagement and communication abilities.

Servicios

Market competitive benefits

Professional development programs

Flexible/hybrid working arrangements

Wellness initiatives

Recognition programs

Formación

• Minimum 3 years of experience in employee benefits administration with EMEA exposure.
• In-depth knowledge of UK benefits compliance (pensions, private medical, life insurance).
• Experience in multiple jurisdictions and familiarity with country-specific requirements.

Responsabilidades

• Act as a key operational point of contact amongst internal stakeholders.
• Improve benefits-related processes and ensure seamless service delivery.
• Monitor benefit utilization and participate in vendor reporting reviews.

Conocimientos

Stakeholder engagement

Attention to detail

Communication

HRIS platforms

Excel

Educación

Experience in employee benefits administration

Knowledge of UK benefits compliance

Descripción del empleo

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

This Senior Associate, Benefits role plays a key role in the continuing development and delivery of FTI’s Employee Benefits strategy across our EMEA locations. Reporting directly into the EMEA Benefits Director, you will administer benefits across the health, wellbeing, lifestyle, risk and pension offering to employees.In a region that spans 20 offices in 17 countries, this is a fast paced role offering real variety as well as a genuine opportunity to impact and support FTI’s wider objective of attracting, retaining and engaging the best talent.

This role is ideal for someone with solid experience in UK and EMEA benefits, who enjoys working in a fast-paced environment and is comfortable owning administrative processes from end to end. You will play a key role in supporting the delivery of employee benefits across our multiple countries, ensuring competitiveness, accuracy, compliance, and a high-quality employee experience.

It’s an exciting time to join the teamwith a number of highpriority projects including the roll out of benefit platforms, set up in new countries, and a continuing build out of the benefit offering.

What You’ll Do

• Act as a key operational point of contact amongst internal stakeholders (HR, Payroll, Finance), and between internal stakeholders and external vendors to ensure seamless service delivery, data integrity, and issue resolution across multiple jurisdictions.
• Own and continuously improve benefits-related processes, including documentation, workflows, and systems integrations, to drive efficiency, compliance, and consistency across countries.
• Support the delivery of cyclical benefits events, including annual renewals, re-broking, enrolment windows, and vendor transitions, coordinating key actions and ensuring internal readiness.
• Administer and coordinate the full lifecycle of employee benefits across EMEA (onboarding, changes, leavers, and life events), ensuring an accurate, timely, and high-touch employee experience.
• Monitor benefit utilisation, participate in vendor reporting reviews, and provide insights to help shape benefit communications and value perception.
• Assist in compliance activities, including audits, statutory reporting, and data preparation for local regulatory filings, working closely with Legal and Finance as required.
• Support the rollout and operationalisation of new benefits and benefit platforms across the region, particularly in newly established or growth markets.
• Contribute to project streams aimed at enhancing the regional benefit offering, harmonising processes, and supporting broader strategic objectives.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Minimum 3 years' experience in employee benefits administration, ideally with EMEA exposure.
• In-depth knowledge of UK benefits compliance (i.e., pensions, private medical, life insurance, salary sacrifice).
• Demonstrated ability to liaise effectively with payroll teams, HR, and external vendors.
• Experience working across multiple jurisdictions and understanding of country-specific requirements.
• Strong Excel skills and experience with HRIS platforms (PeopleSoft, Workday a plus).
• Detail-oriented with a high level of accuracy and commitment to confidentiality.
• Strong communication skills and stakeholder engagement ability.
• Comfortable working independently and managing multiple priorities.
• Experience within a global benefits team or shared services environment is an advantage.

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Total Wellbeing

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), gym and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.

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Additional Information

• Job Family/Level: Core Operations Level 1 - Tier 1
• Citizenship Status Accepted: Not Applicable

Compensation