Senior Account Manager

Toluna; Madrid; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Senior Account Manager to enhance their Sales team. This role focuses on cultivating strong relationships with key decision-makers and C-Suite executives, ensuring a deep understanding of client business objectives and research needs. The ideal candidate will have over 5 years of experience in market research, with a proven track record in account management and client engagement. Join a dynamic team that values diversity and inclusion, offering competitive pay and growth opportunities. If you are passionate about making an impact and thrive in a collaborative environment, this opportunity is perfect for you.

Servicios

Competitive Pay

Great Benefits

Opportunities for Growth

Diverse Workplace

Formación

• 5+ years in market research or client-side roles.
• Experience in selling and delivering research solutions.

Responsabilidades

• Manage a portfolio of existing accounts and identify new prospects.
• Develop tailored solutions based on client research needs.

Conocimientos

Interpersonal Skills

Client Engagement

Strategic Account Planning

Understanding Client Needs

Proactive Thinking

Educación

Degree in Marketing

Degree in Business

Descripción del empleo

Introduction :

To complete our Sales team, we are looking for a Senior Account Manager. This role involves building strong, long-term relationships with key decision-makers and C-Suite executives by understanding their business objectives and research needs.

Responsibilities :

• Manage a portfolio of existing Market Research Agency, Consultancy, Universities and Media Agency accounts (approximately 80%) while identifying and engaging with new prospects (approximately 20%).
• Retain and grow key client accounts by building strong, long-lasting relationships, particularly with key decision-makers and C-Suite executives.
• Develop a deep understanding of clients' business objectives and research needs to provide tailored solutions.
• Drive account growth through proactive client engagement and strategic account planning.

Your Profile :

• Experience or education in fields such as Marketing, Business or similar areas. Formal degrees are welcome but not required.
• 5+ years experience in research agency or client-side role.
• Experience in the market research industry, selling and/or delivering research solutions.
• Experience leading teams and growing bookings.
• Able to understand client needs and demands in a research context.
• Has excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and clients.
• Is hands-on, proactive and a flexible thinker.
• Proficient in English and fluent/native in Spanish.

Our Values :

• Acting with Ownership - Demonstrating individual accountability.
• Bringing a forward mindset - Being action-oriented, bold and entrepreneurial.
• Collaborating with Curiosity - Exhibiting teamwork through togetherness.
• Discussing openly, committing jointly - Sharing your views openly.
• Embracing empathy - Being egoless & caring.

What we Offer :

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.