Senior Account Manager

buscojobs España; Madrid; Presencial; EUR 35.000 - 65.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Gerente de Cuentas Senior para gestionar marcas inspiradoras en su cartera a través de diversos canales de comercio electrónico. Esta emocionante posición implica coordinar la incorporación de nuevas marcas, mantener relaciones sólidas con los socios existentes y analizar datos para impulsar el éxito. Si tienes una mentalidad proactiva, habilidades analíticas y te apasiona el comercio electrónico, esta es tu oportunidad para unirte a un equipo que está revolucionando el mercado global. Con oportunidades de crecimiento y un ambiente de trabajo flexible, serás clave en la transformación del comercio electrónico.

Servicios

Presupuesto para cursos en línea

Tarjeta MultiSport

Programa de Bienestar Mental

Horas de trabajo flexibles

Opción de trabajo desde casa

Formación

• 3+ años de experiencia en e-commerce o B2B SaaS.
• Habilidades excepcionales de comunicación y análisis de datos.

Responsabilidades

• Coordinar el proceso de incorporación de nuevas marcas y gestionar relaciones con marcas existentes.
• Analizar informes de rendimiento y proporcionar información procesable.

Conocimientos

Gestión de cuentas

Análisis de datos

Comunicación verbal y escrita

Organización

Resolución de problemas

Capacidad de adaptación

Herramientas

Excel

VBA

SQL

Descripción del empleo

MarketLeap is an AI-driven platform to instantly scale e-commerce sales across all marketplaces. Our founders, former executives at Amazon and Rocket Internet, recognized that D2C brands only reach a small portion of the fragmented e-commerce market due to the complexity and inefficiencies of marketplaces. These challenges prevent D2C sellers from focusing on their core business, such as product development. To address this, we built a fully integrated software solution that empowers D2C brands to seamlessly scale across multiple marketplaces worldwide.

We aspire to shatter the e-commerce boundaries in the same transformative fashion that Amazon achieved for the retail landscape.

We're well-funded and backed by top investors and are now looking for a smart and ambitious Senior Account Manager to engage with and manage inspirational brands in MarketLeap’s portfolio across different e-commerce channels including Amazon, eBay, Bol, etc.

About You

Experience:

• 3+ years of relevant work experience, preferably in e-commerce or B2B SaaS.
• Proven track record in managing customer success processes, including coordination, training, performance management, joint planning, and cross-functional collaboration.
• Demonstrated ability to build scalable solutions to drive customer satisfaction.
• Proactive and action-oriented approach to addressing customer needs.
• Strong organizational skills with the ability to prioritize effectively in fast-paced environments.
• Strong data analysis skills to identify growth opportunities.
• Exceptional verbal and written communication skills, with the ability to present findings clearly to diverse audiences, including senior executives.
• Curious, independent, and problem-solving mindset with a passion for learning and impact-driven work.

What You’ll Be Doing

1. New Brands Onboarding:

• Coordinate the onboarding process for new brand partners, ensuring a seamless transition.
• Collaborate with cross-functional teams to gather documentation and essential information.
• Facilitate contract negotiations, ensuring alignment with company policies.

2. Existing Brands Management:

• Serve as the primary point of contact for existing brand partners, maintaining strong relationships and addressing their needs.
• Analyze performance reports to identify trends and provide actionable insights.
• Ensure brands adhere to contractual obligations, policies, and guidelines.

What Success Looks Like

• Effective execution of short-term and mid-term objectives.
• Fluency in English is essential, fluency in German is nice to have.
• Prior professional or managerial experience in Business Development and Operations.
• Strong analytical capabilities, leveraging tools like Excel, VBA, and SQL for data-driven decision-making.
• Excellent communication and positive influencing skills combined with sound business judgment.
• Ability to adapt in dynamic, high-pressure environments and manage ambiguity effectively.

What’s In It For You

• Innovative Work: Be a key player in building the world’s first fully integrated e-commerce platform, revolutionizing how D2C brands operate across global marketplaces.
• Growth Opportunities: Accelerate your career with increased responsibilities and leadership roles in a rapidly growing startup.
• Work-Life Balance: Enjoy flexibility with remote work options and a relaxed work environment in Luxembourg.
• Exciting Benefits:

Budget for online courses, books, and conferences.

MultiSport card to access sports facilities.

Mental Wellness Program to support your well-being and self-care.

Flexible working hours and home office.

Our Values

At MarketLeap, we embrace long-term thinking, responsibility, and continuous learning. We foster a culture of collective ownership and accountability, where everyone contributes to our shared success. We believe in creating an inclusive and diverse environment where all voices are heard, and everyone can thrive.

Join us at MarketLeap and help revolutionize how D2C brands scale globally through cutting-edge technology, automation, and AI.