Senior Account Manager

Booming Games; Madrid; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Remote-first company

Competitive package

Family-friendly policies

Career growth opportunities

Dynamic culture

Knowledge sharing

Company social events

Job summary

Booming Games is seeking a Senior Account Manager to manage a portfolio of operator accounts, driving revenue growth and deepening client relationships. You will collaborate with sales, marketing and product teams to meet client needs and expand our presence in the iGaming space.

Based in Gibraltar or within CET timezone, you will negotiate terms, deliver strategic plans, and represent Booming Games at client visits and industry events.

Qualifications

• Experience as Account Manager (B2B) or Casino Manager in the iGaming industry.
• Fluency in English required; additional languages a plus.
• Strong understanding of the iGaming market.
• Ability to build relationships at multiple levels within operator organizations.
• Self-starter with strong social and communication skills.
• Proven negotiation skills with senior operator stakeholders.
• Ability to handle difficult clients under pressure.
• Proactive problem-solver in a fast-paced environment.

Responsibilities

• Own a portfolio of key operator accounts end to end and be the senior point of contact.
• Build relationships at casino, CRM, heads of casino and C-level levels.
• Lead commercial negotiations including renewals and terms.
• Develop and own strategic account plans with 12–24 month horizons.
• Drive revenue growth and report on budget, forecasts and pipeline.
• Identify upsell/cross-sell opportunities like new releases and markets.
• Coordinate joint marketing plans to improve game placement and visibility.
• Present quarterly business reviews to senior operator stakeholders.

Skills

iGaming knowledge

Account management

English fluency

Negotiation

Relationship building

Strategic planning

Cross-functional collaboration

Data analysis

Job description

About the role

As a Senior Account Manager at Booming Games, you will ideally based in Gibraltar and be a vital link between the company and our clients, ensuring that their needs are met and their expectations are exceeded. You will work closely with our sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction. If you are passionate about iGaming and have a proven track record of success in account management, we want to hear from you!

Responsibilities

• Own a portfolio of key operator accounts end to end, acting as their senior point of contact and trusted partner at Booming Games

• Build relationships at every level of each operator, from casino and CRM teams through to heads of casino and C-level decision makers

• Lead commercial negotiations with your operators, including contract renewals, commercial terms, exclusives, and bespoke or branded game deals

• Build and own a strategic account plan for each key account, with clear revenue targets, growth objectives and actions over a 12-24 month horizon

• Be accountable for revenue growth across your portfolio, reporting regularly on performance vs budget, forecasts and pipeline

• Spot and drive upsell and cross-sell opportunities, such as new releases, new markets and jurisdictions, and promotional campaigns

• Check lobby positioning and daily performance across your accounts, and agree joint marketing and promotional plans that win our games better placement and visibility

• Run quarterly business reviews with senior operator stakeholders, presenting performance insights, market trends and growth plans

• Be the voice of the customer internally, working with Product, Studio, Marketing, BI, Compliance and Operations to deliver what your key accounts need

• Anticipate risks within your accounts and resolve issues quickly to protect long-term relationships

• Mentor and support Account Managers, sharing best practice and helping raise standards across the team

• Represent Booming Games on client visits and at industry trade shows and events

Requirements

• Strong experience as Account Manager (B2B) or Casino Manager within the iGaming industry is a must

• Fluency in English is a must - knowledge of any other language is nice to have

• Strong understanding of the iGaming market

• Confident building relationships at every level of an operator, from operational teams through to C-level

• Self-starter and motivated to succeed individual with highly developed social and communication skills

• Strong negotiation skills, with a track record of closing renewals and commercial terms with senior operator stakeholders

• Able to handle difficult clients and the pressure that comes along with it

• A proactive problem solver

• Ability to cope with a fast-paced, complex and rapidly changing environment

• Commercially minded, with strong analytical/numerical skills

• Excellent verbal and written communication skills

• Able to work independently, with very little supervision

Nice to have

Good to know

• We kindly ask for your understanding that we can only consider applicants within the the Central European Timezone +/- 2
• This full-time position can be a permanent consultant basis for contractors in Gibraltar or nearby Spain

Why Work for Booming Games

Founder led. Impact driven. Employee centric.
At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!

Our perks

• We’re a 100% remote-first company, offering a best-in-class remote experience
• Competitive package
• Family-friendly policies
• Career growth opportunities
• Zestful working environment
• Knowledge sharing opportunities
• Dynamic culture surrounded by industry experts
• Company social events for team bonding

Contact

HR Team