Security Run Lead

DXC Technology Inc.; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in the IT sector is seeking a Customer-Facing Security Run Lead to manage vulnerability scanning services for key clients. This role requires strong communication skills and experience in cybersecurity, focusing on service delivery and client interaction. You will ensure service quality while facilitating governance and reporting for vulnerability management.

Servicios

Flexibility and work-life balance

Access to DXC University with unlimited certifications

Leading projects with market reference clients

Formación

• 5 years in cybersecurity or service delivery roles.
• Experience in customer-facing roles in managed security services.
• Knowledge of vulnerability management frameworks.

Responsabilidades

• Act as primary liaison for vulnerability scanning services.
• Oversee vulnerability scans and ensure SLA compliance.
• Prepare and deliver reports and service reviews.

Conocimientos

Client Communication

Stakeholder Management

Analytical Mindset

Data Quality Focus

Reporting Skills

Descripción del empleo

DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists collaborating in more than 70 countries, along with an exceptional network of partners, we offer advanced IT services and solutions.

In Spain, we are one of the main leaders in the IT market. We have nearly 8,000 professionals distributed across thirteen locations, with centers of excellence in cutting-edge technologies such as Cloud, Business Intelligence, AI, and Automation, among others. We serve more than 200 customers from various industries in both the public and private sectors. We work with leading companies in the country that trust us to guide their digital transformation.

We develop active policies of diversity and inclusion for people with disabilities and are proud to have a representation of approximately 49% female professionals.

We are looking for a Customer-Facing Security Run Lead to oversee the delivery of vulnerability scanning services using Qualys for a key client. This role is responsible for managing vulnerability scanning services at a governance level, ensuring timely delivery, clear reporting, and effective coordination between our operational teams and the customer's stakeholders.

You will not run scans directly but will play a central role in ensuring quality, consistency, and transparency in service delivery, acting as the main point of contact for the client on all vulnerability scanning matters.

Requirements:

• Experience:
• 5 years in cybersecurity or service delivery roles
• Experience in customer-facing roles within managed security services or IT operations
• Knowledge of:
• Vulnerability management frameworks and lifecycle
• Common vulnerabilities (CVEs, CVSS scoring, patching workflows)
• Governance and reporting best practices
• Skills:
• Strong client communication and stakeholder management
• Proven ability to coordinate across operational and customer teams
• Analytical mindset with a focus on data quality and process consistency
• Excellent reporting, presentation, and documentation skills

Tasks:

• Act as the primary liaison between the customer and internal delivery teams for vulnerability scanning services.
• Oversee vulnerability scans using Qualys, ensuring operational teams meet service expectations and SLAs.
• Facilitate vulnerability lifecycle governance, including scan planning, exception handling, and remediation tracking.
• Prepare and deliver regular reports, dashboards, and service reviews to customer stakeholders.
• Monitor the status of vulnerability scanning activities and escalate risks, delays, or issues as needed.
• Coordinate with internal technical teams, client IT/security staff, and third-party vendors to ensure alignment and resolution of findings.
• Drive improvements in delivery processes, scan accuracy, and remediation responsiveness.
• Ensure services are aligned with clients' compliance frameworks and internal security policies.
• Maintain accurate documentation, runbooks, and service delivery records to support audits and service quality reviews.

What you will find at DXC:

• Leading projects with market reference clients.
• Flexibility and work-life balance.
• Work with leading technologies within the IT sector.
• Access to DXC University with unlimited certifications.
• Social and responsible commitment.

Recruitment fraud is a scheme where fictitious job opportunities are offered to job seekers, typically through false websites or unsolicited emails claiming to be from the company. These emails may request personal information or payments as part of illegitimate recruiting processes. DXC does not make employment offers via social media and never asks for money or payments from applicants at any point. For more information on employment scams, please visit our website.

Key Skills

Employment Type: Full-Time

Experience: 5 years

Vacancy: 1