Section Lead - Infrastructure Reliability Engineering - Network Management

Roche Farma; Madrid; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player seeks a Chapter Section Lead to drive capabilities development and foster a high-performing team. In this pivotal role, you will mentor your section members, guiding their career journeys while ensuring alignment with the chapter vision. Your expertise in leadership and understanding of IT trends will be essential in shaping strategies that enhance the technology foundation. Join a global leader in healthcare innovation, where your contributions will directly impact the future of healthcare and empower diverse voices within the organization.

Formación

• At least 5 years of leadership experience and relevant chapter knowledge.
• Servant and creative leadership (VACC) behavior.
• Lean-Agile mindset.

Responsabilidades

• Develop chapter's strategic direction in collaboration with leadership.
• Evaluate, promote, coach, and develop chapter members.
• Co-create and maintain chapter strategy and workforce planning.

Conocimientos

Active Directory

Customer Service

End user support

Access Points

Deskside Support

Windows

SCCM

Troubleshooting

User Accounts

Desktop support

Hardware

Technical Support

Backup

Setup

Educación

Bachelor's degree

Advanced degree

Descripción del empleo

Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche where every voice matters.

The Position

Mission

As a Chapter Section Lead, you will focus on capabilities development of your section members that align with the chapter vision. You will encourage your team to define their career journey and seek ways to enable development opportunities aligned with their aspirations. You will have an understanding of the roles within your section to provide mentorship when needed.

What you'll be working on

The Infrastructure Reliability Engineering Chapter includes capabilities in software engineering, system engineering, and system administration focused on designing, delivering, and maintaining a stable technology foundation for the organization. It develops and maintains capabilities to build and manage systems with high automation, consumable as code by other applications and solutions related to Databases, Networking, Compute Platforms, and Storage.

Network Management focuses on managing capabilities and skills to efficiently evolve networking technologies, including Connectivity, Unified Collaboration, and Contact Center technologies.

Stakeholder Management and Partnering

• Understand current and future needs of the domains to develop the chapter's strategic direction in collaboration with chapter leadership.
• Partner with Practice Owners to implement guidelines, frameworks, and practices.
• Ensure resource availability for demand intake to meet stakeholder needs and priorities.

Leadership and Influence

• People management and coaching: evaluate, promote, coach, and develop chapter members.
• Seek feedback on chapter members and act accordingly.

Resource and Portfolio Management

• Co-create and maintain chapter strategy and workforce planning to develop capabilities and skills.
• Serve as a squad member to address business opportunities.
• Allocate talent to roles in squads, ensuring deployment to value creation opportunities.
• Monitor and improve demand intake processes for effective resource mobilization.
• Foster an environment for standards and best practices development and sharing.
• Continuously improve chapter capabilities for value creation.

What you'll need to be successful

• At least 5 years of leadership experience and relevant chapter knowledge.
• Bachelor's or advanced degree.
• Servant and creative leadership (VACC) behavior.
• Lean-Agile mindset.
• Experience in building high-performing teams.
• Passion for major IT trends and a keen market focus.
• Strong business acumen, ability to navigate ambiguity, and manage complexity.
• Risk management skills that lead to opportunities.
• Enterprise mindset with a focus on collaboration across boundaries.
• Ability to empower teams and hold them accountable.
• Intellectual curiosity, integrity, and passion for innovation.
• Willingness to travel minimally via virtual methods.
• This role spans multiple global grades (PL7, PL8).
• Please apply with your CV if possible.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing the frontiers of healthcare. We are one of the world's leading research-focused healthcare groups, built on innovation, curiosity, and diversity.

Roche is an equal opportunity employer.

Key Skills

Active Directory, Customer Service, End user support, Access Points, Deskside Support, Windows, SCCM, Troubleshooting, User Accounts, Desktop support, Hardware, Technical Support, Backup, Setup