Secretary / Receptionist

Sonae Sierra; Madrid; Presencial; EUR 18.000 - 23.000; Jornada completa

Descripción de la vacante

Sonae Sierra is seeking a proactive Receptionist/Administrative assistant at its Madrid central offices. You will greet visitors, manage sign-in, route guests and support teams with daily clerical tasks.

The role requires 1–2 years in reception or admin, proficient MS Office, good English (B2), and familiarity with multi-line phone systems. You will help with calendar management, travel arrangements, and office logistics.

Formación

• 1–2 years in receptionist or admin role.
• Proficiency in Microsoft Office and scheduling tools.
• English at B2 level; able to write professional emails.

Responsabilidades

• Front Desk Management: Greet visitors, manage sign-in, and direct guests.
• Call Handling: Answer, screen, and route calls on a multi-line system.
• Administrative Support (Pool): Data entry, filing, photocopying, reports.
• Calendar & Meeting Coordination: Schedule appointments and book rooms.
• Mail & Logistics: Sort mail and manage couriers.
• Office Maintenance: Order supplies and keep reception tidy.

Conocimientos

Microsoft Office

Scheduling tools

Phone systems

English B2

Herramientas

Scanners

Printers

Descripción del empleo

Sonae Sierra is an international real estate company dedicated to delivering solutions to meet our client’s ambitions. We develop, manage and invest in sustainable retail assets and provide services for clients in geographies as diverse as Europe, South America, North Africa and Asia, while creating shared value for our business and society.

We work with enthusiasm, perseverance and boldness in an ever-changing environment. In our learning culture you will find multiple opportunities to develop yourself. Join us in shaping the future of real estate.

Location: Sonae Sierra's Central Offices in Spain

Experience:

• Proven experience as a Receptionist, Secretary, or in a similar administrative role (typically 1–2 years).

Language & Technical Skills:

• Software Proficiency: Expert knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and scheduling tools.
• Office Equipment: Familiarity with multi-line phone systems, scanners, printers..
• English Proficiency: B2 Level (Upper-Intermediate) required. Must be able to maintain fluent conversations, write professional emails, and understand complex instructions in English.

Core Competencies (Soft Skills):

• Communication: Exceptional verbal and written communication skills for professional interaction with clients and staff.
• Organization: Superior time-management and multitasking abilities to handle competing priorities from the secretary pool.
• Discretion: Ability to handle sensitive information with a high level of confidentiality and professionalism.
• Customer Service: A friendly, proactive, and patient demeanor, even under pressure.

Key Responsibilities:

• Front Desk Management: Greet visitors, manage the sign-in process, and direct guests to the appropriate person or department.
• Call Handling: Answer, screen, and route incoming calls using a multi-line phone system; take accurate messages when necessary.
• Administrative Support (Pool): Execute a variety of tasks for different teams, including data entry, filing, photocopying, preparing reports or correspondence, expenses report / Corporate Card. (VISAS)..
• Calendar & Meeting Coordination: Schedule appointments, book meeting rooms, and assist in organizing company events or travel arrangements.
• Mail & Logistics: Receive, sort, and distribute daily mail and deliveries; manage outgoing courier services.
• Office Maintenance: Monitor and order office supplies, ensuring the reception area and shared workspaces remain tidy and professional.