Secretary / Receptionist

Sonae Sierra; España; On-site; EUR 25,000 - 35,000; Full time

Job summary

A global retail real estate company in Spain seeks a Secretary / Receptionist to join its Human Resources team. This role involves managing front desk operations, handling incoming calls, and providing administrative support to various teams. The ideal candidate should possess 1-2 years of relevant experience, proficient knowledge of Microsoft Office Suite, and excellent communication skills in English. A proactive and organized approach is essential for maintaining professionalism in a dynamic work environment.

Qualifications

• 1-2 years of experience as a Receptionist or Secretary.
• B2 Level English proficiency required.
• Exceptional verbal and written communication skills.

Responsibilities

• Greet visitors and manage the sign-in process.
• Answer and route incoming calls efficiently.
• Execute administrative support tasks across teams.
• Schedule appointments and organize meetings.
• Manage office supplies and maintain a professional reception.

Skills

Communication

Organization

Discretion

Customer Service

Tools

Microsoft Office Suite

Multi-line Phone Systems

Job description

Sonae Sierra is an international retail real estate company dedicated to delivering solutions to meet our client’s ambitions. We develop, manage and invest in sustainable retail assets and provide services for clients in geographies as diverse as Europe, South America, North Africa and Asia, while creating shared value for our business and society.

We work with enthusiasm, perseverance and boldness in an ever-changing environment. In our learning culture you will find multiple opportunities to develop yourself. Join us in shaping the future of retail real estate.

We are currently looking for a new member for the Human Resources team to join us in the position of Secretary / Receptionist.

Working Place: Sonae Sierra's Central Offices in Spain

Experience

Proven experience as a Receptionist, Secretary, or in a similar administrative role (typically 1–2 years).

Language & Technical Skills

• Software Proficiency: Expert knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and scheduling tools.
• Office Equipment: Familiarity with multi-line phone systems, scanners, printers…
• English Proficiency: B2 Level (Upper-Intermediate) required. Must be able to maintain fluent conversations, write professional emails, and understand complex instructions in English.

Core Competencies (Soft Skills)

• Communication: Exceptional verbal and written communication skills for professional interaction with clients and staff.
• Organization: Superior time-management and multitasking abilities to handle competing priorities from the secretary pool.
• Discretion: Ability to handle sensitive information with a high level of confidentiality and professionalism.
• Customer Service: A friendly, proactive, and patient demeanor, even under pressure.

Key Responsibilities

• Front Desk Management: Greet visitors, manage the sign-in process, and direct guests to the appropriate person or department.
• Call Handling: Answer, screen, and route incoming calls using a multi-line phone system; take accurate messages when necessary.
• Administrative Support (Pool): Execute a variety of tasks for different teams, including data entry, filing, photocopying, preparing reports or correspondence, expenses report / Corporate Carrd (VISAS), …
• Calendar & Meeting Coordination: Schedule appointments, book meeting rooms, and assist in organizing company events or travel arrangements.
• Mail & Logistics: Receive, sort, and distribute daily mail and deliveries; manage outgoing courier services.
• Office Maintenance: Monitor and order office supplies, ensuring the reception area and shared workspaces remain tidy and professional.

If this sounds like the kind of challenge you would enjoy, we’d love to hear from you!