We are seeking a proactive and customer-focused Supply Chain Analyst to manage demand planning, inventory optimization, and customer collaboration in a fast-paced food manufacturing environment.
This role serves as the primary liaison between our company, its affiliates, and key customers, ensuring on-time delivery, efficient order fulfillment, and compliance with food safety and regulatory standards.
Key Responsibilities
- Collaborate with retailers, distributors, and food service partners to understand demand fluctuations, seasonal trends, and promotional activities.
- Act as the main contact for customer supply chain teams, addressing order issues, forecasts, and service level agreements (SLAs).
- Build strong relationships with customers through data-driven collaboration.
Demand Planning & Forecasting
- Analyze sales data, historical trends, and market insights to improve forecast accuracy and reduce spoilage.
- Use demand planning tools and ERP systems to optimize production and raw material procurement.
- Review customer point-of-sale and inventory data to enhance demand forecasting, minimize stockouts, and optimize inventory levels.
Order & Inventory Management
- Ensure on-time and in-full (OTIF) order fulfillment by coordinating with production, logistics, and warehouse teams.
- Balance inventory across distribution centers to prevent stockouts and minimize spoilage and obsolescence.
- Work with procurement teams to align raw material supply with product launches and discontinuations.
- Partner with third-party logistics providers (3PLs) to ensure efficient distribution and timely deliveries.
Compliance & Quality Assurance
- Ensure compliance with food safety regulations (e.g., FDA, USDA, FSMA) and customer-specific standards.
- Collaborate with quality assurance teams to address product quality, shelf-life, and sustainability issues.
- Implement best practices for cold chain logistics to maintain product quality and compliance throughout the supply chain.
Performance Monitoring & Continuous Improvement
- Track key supply chain metrics such as fill rate, forecast accuracy, and lead times.
- Identify and implement process improvements to increase efficiency, reduce costs, and boost customer satisfaction.
Skills & Qualifications
- Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field.
- At least 3 years of experience in supply chain planning, demand planning, or inventory management within the food manufacturing industry.
- Strong analytical skills with proficiency in Excel, ERP systems (SAP, Oracle, JDA, etc.), and forecasting tools.
- Knowledge of food industry compliance standards and supply chain best practices, coupled with excellent communication and problem-solving skills in a customer-facing role.
Additional Skills
- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
- Knowledge of cold chain logistics and planning for perishable goods.
- Familiarity with data visualization tools like Power BI or Tableau for reporting.
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