School Secretary and Receptionist

International Schools Partnership; Alicante; Presencial; EUR 26.000 - 34.000; Jornada completa

Descripción de la vacante

A leading educational organization in Alicante is seeking a dedicated School Secretary. This role involves managing front office operations, maintaining student records, and providing administrative support. The ideal candidate will have strong communication skills, be detail-oriented, and possess relevant administrative experience. The position offers competitive benefits, including free tuition for eligible employees' children.

Servicios

Free school lunches

Healthcare plan

36 days annual leave

Professional development opportunities

Formación

• Experience in an educational environment preferred.
• Ability to manage multiple tasks under pressure.
• Commitment to the school's values and safeguarding responsibilities.

Responsabilidades

• Maintain student records and attendance with iSAMS.
• Manage front office inquiries and communication.
• Assist in academic administration and supports events.

Conocimientos

Good English proficiency

Spanish proficiency

Excellent interpersonal skills

Organizational skills

Educación

Proven administrative or secretarial experience

Herramientas

iSAMS

Microsoft Office Suite

Descripción del empleo

Description

Position at Colegios Laude SL

School Secreta ry

Purpose of the Role

The School Secretary plays a vital role in ensuring the smooth and efficient daily operations of the school. As

the first point of contact for families staff and visitors this role is central to delivering a warm professional

and efficient front office experience. The secretary ensures key administrative functions are managed with

care accuracy and discretion supporting school-wide communications student data systems and event

coordina tion.

Reporting To : Head of Marketing

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do.

Simply their success is our success. Wellbeing and safety are both essential for learners and learning.

Therefore we are consistent in identifying potential Safeguarding and Health & Safety issues and

acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another embrace similarities and

differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the

most difference. We apply school policies and procedures and embody the shared ideas of our

community .

Are financially responsible. We make financial choices carefully based on the needs of the children

students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and

professional development and school improvement.

Key Areas of Responsibility :

1. Front Office & Client Service

Serve as the first point of contact for visitors students and parents ensuring a warm professional

welco me.

Answer and manage phone calls emails and general inquiries in a timely and professional manne r .

Maintain the reception area to a high standard of presentation and ensure all displays and information

are current.

Administer and monitor access for external visitors issue visitor lanyards and uphold safeguarding

procedu res.

Support school events by coordinating guest sign-ins liaising with staff and assisting with

front-of-house logistics.

Issue security access keys to authorised visitors.

2. Student Information Systems & Records

Maintain and update student records attendance and class assignments using iSAMS

Monitor daily attendance and follow up on absences.

Generate reports from iSAMS as requested by leadership.

Update parent communication details in the system and assist with school-wide communications.

Maintain accurate pupil lists and manage updates during transitions or new academic years.

Assist with student house lists and data for school systems (e.g. Buddy app).

3. Academic Administration

Prepare and issue academic certificates diplomas and transcripts across the school.

Support celebration events and graduation ceremonies with required documentation.

Assist with school reports visa certificates and past student requests.

Coordinate delivery of the yearbook and maintain related records.

4. School Resources & Materials

Manage stationery orders for the Secondary School and distribute supplies as needed.

Process classroom and office supply purchases (including Amazon orders).

Receive track and distribute incoming deliveries mail and parcels.

Maintain the schools documentary archive in line with organisational standards.

5. Uniforms Lunches & Transport

Manage uniform distribution and coordinate returns with families.

Issue lunch cards and record payments for daily lunch and bus services.

Update pupil lunch and transport information in school systems.

Liaise with catering providers regarding special dietary needs and pupil lists.

Support bus communication through the transport app and notify relevant staff.

6. Administrative Support & Procurement

Provide administrative and secretarial support to the Head of Marketing and School Leadership as

requir ed.

Place orders for school materials supplies or services as directed by school leaders or the Head of

Marketing (e.g. promotional materials event items office supplies).

Coordinate logistics for orders and deliveries; ensure timely follow-up and receipt of goods.

Support logistical arrangements such as booking taxis liaising with suppliers or coordinating catering.

Assist with documentation printing filing and other admin tasks for leadership and marketing

initiativ es.

The above details are not exhaustive and the postholder may be required to undertake tasks roles and

responsibilities as may reasonably be assigned to him / her by the Senior Leadership team .

Experience & Skills

Qualifications and Experience

Good level of English (written and spoken) proficiency in Spanish

Legal right to work in Spain.

Proven administrative or secretarial experience preferably in an educational environment.

Proficiency in school management systems (e.g. iSAMS) and Microsoft Office Suite.

Experience handling customer service and multitasking in a dynamic setting.

Skills and Attributes

Excellent interpersonal and communication skills.

Strong organisational skills and attention to detail.

Ability to manage multiple tasks calmly and efficiently under pressure.

Discretion and ability to manage confidential information.

Friendly proactive and team-oriented approach.

Commitment to the values ethos and safeguarding responsibilities of the school.

Working Conditions and Employment Benefits

Based on-site with daily interaction with students staff and parents.

Hours : Monday to Thursday 8 : 30 a.m. 5 : 00 p.m. Fridays 8 : 30 a.m. 4 : 00 p.m. (may vary slightly for

events). Flexibility may occasionally be required to support school events or activities outside regular

hour s.

Annual Leave : Full-time employees are entitled 36 days per academic year in line with the schools

policy .

Free Tuition for School-Age Children : Eligible full-time permanent employees may avail themselves of

the benefit of free tuition for their school-age children provided that the child successfully gains

admission to the school. (subject to admission).

Free School Lunches : Provided daily to all staff.

Healthcare : Access to a private healthcare plan at a flat rate including family coverage which comes

with a tax advantage.

Professional D evelopment : Ongoing training and development opportunities available.

ISP Commitment to Safeguarding Principles

Lady Elizabeth and ISP is committed to safeguarding and promoting the welfare of children and young people

and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate

vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years

employment history.

ISP Commitment to Diversity Equity Inclusion and Belonging

ISP is committed to strengthening our inclusive culture by identifying hiring developing and retaining

high-performing teammates regardless of gender ethnicity sexual orientation and gender expression age

disability status neurodivergence socio-economic background or other demographic characteristics.

Candidates who share our vision and principles and are interested in contributing to the success of ISP through

this role are strongly encouraged to apply.

Key Skills

Accounting Software,ABAP,Industrial Safety,Large Account Management,Client Services,Blogging

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1