SCADA & Renewable Energy Support Engineer

DNV Group

Barcelona

Presencial

EUR 32.000 - 45.000

Jornada completa

Hace 2 días

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Descripción de la vacante

GreenPowerMonitor&Solutions, a DNV company, is seeking a Customer Support Engineer to act as the primary contact for customers and provide technical support on cloud solutions designed to monitor renewable energy assets. You will address networking, datalogger, field device and communication issues via email, phone and Zendesk, while guiding onboarding and troubleshooting efforts.

You will collaborate with teams to configure, commissioning and operate PPC and onsite SCADA installations,

Responsabilidades

Managing and prioritizing customer requests related to networking, dataloggers, field devices and communication issues, providing support via email, phone and the ticketing system (Zendesk).
Providing technical assistance for GreenPowerMonitor's SCADA solutions, including diagnosis and troubleshooting of hardware, networking and communication problems in PV, BESS and hybrid energy systems.
Supporting the configuration, commissioning and operation of PPC and onsite SCADA installations.
Implementing project modifications based on customer requirements, such as control logic updates, hardware adjustments, PPC migrations and configuration changes.
Reading, creating and updating electrical diagrams and single-line drawings for plant layouts, network designs and device integrations.
Managing internal documentation and contributing to technical guides, procedures and knowledge-base materials.
Assisting customers and field teams remotely during installation and commissioning activities, including network design, equipment selection, system setup and testing.