Responsibilities:
- Actively participate in all project phases: preparation, conception, realization, and GoLive of customer S/4HANA projects.
- Provide comprehensive support in Application Managed Services (AMS), ensuring alignment with Service Level Agreements (SLAs) for timely and high-quality service delivery.
- Plan, lead, and manage workshops or meetings with internal and external clients effectively.
- Consistently ensure on-time delivery of high-quality outcomes.
- Deliver innovative solutions and strategies to address customer challenges and optimize business processes.
- Commit to continuous learning to enhance technical skills and professional growth.
- Demonstrate flexibility and adaptability to manage tight deadlines while maintaining high standards of service delivery.
- The ideal candidate will be fluent in both German and English (advanced level or native).
Qualifications:
- Fluent in both English and German, written and spoken, at an advanced level.
- Over six years of experience in a consulting environment or within the IT department of an SAP customer providing implementation and support services.
- Expertise in financial and controlling business processes.
- Strong proficiency in configuring SAP FI and/or SAP CO modules.
- Experience with FI and/or CO module integration and familiarity with ITSM principles and tools.
- Proven ability to work effectively in virtual teams and international environments.
Additional Information:
- Bachelor's or master's degree in economics, informatics, computer science, or a related field.
- Strong customer orientation, a service-driven mindset, and robust business acumen.
- Exceptional communication, organizational, and interpersonal skills.
- Proficiency in writing, decision-making, mentoring, and facilitating meetings.
- Ability to coach and guide junior team members to ensure project excellence and high-quality consulting services.
- Dedication to applying ITSM principles to maintain consistent service delivery and drive customer satisfaction.
Remote Work & Employment Type:
Details not specified in the provided description.
Key Skills:
Financial Services, Financial Models, Account Management, General Ledger Accounts, ERP, Payroll, External Auditors, Customer Relationships, Credit Card, Financial Statements, Business Units, Annual Budget, Income, New Clients, Financial Management
Department / Functional Area:
Engineering