SAP Junior Support Consultant

Making Science Group S.A.; Madrid; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Indefinite contract

Fixed salary + bonus

Flexible payment plan

Ambassadors Program

One day work from home per week

Training & language classes

Vacation days & holidays

Job summary

Making Science is seeking a SAP Junior Consultant to be the first contact for SAP support across Corporate and Finance teams. You will manage incidents, perform basic SAP configurations, and support FICO and Projects timesheets processes within the S/4HANA Public Cloud. English and Spanish fluency are required.

The role offers a base salary with a bonus, flexible working hours, and one day a week working from home. You will join a global team and contribute to continuous service improvements.

Qualifications

• 1–2 years of experience in SAP support, junior SAP functional consulting, or as an advanced SAP Key User in enterprise environments.
• Mandatory SAP S/4HANA Public Cloud certification, ideally with knowledge of the 3-System Landscape (3SL) methodology.
• Functional knowledge of SAP FICO, Professional Services (Projects & Timesheets), and Procurement (MM) processes.
• Experience managing SAP Fiori user access, IAM, business roles, and business catalogs, with a basic understanding of SAP IAG and SoD.

Responsibilities

• Act as the first point of contact (L1/L2) for SAP support across Corporate and Finance teams, managing incidents and escalating to SAP Partner when required.
• Resolve functional/technical issues within the SAP S/4HANA Public Cloud standard (SAP Fiori), optimizing resolution times using Jira Service Management.
• Maintain and manage SAP master data and basic configuration, including Cost Centers, Profit Centers, G/L Accounts, banks, and company code updates.
• Provide operational support for SAP FICO and Professional Services processes, including journal entries and period closing issues.
• Basic Knowledge in Procure to Pay and Order to Cash.
• Manage user lifecycle activities (onboarding, offboarding, role assignments, access requests) following IAM and SoD principles.
• Create and maintain user documentation and knowledge base articles to support self-service capabilities.
• Monitor, prioritize, and track incidents, requests, SLAs, and knowledge articles using Jira Service Management.
• Collaborate with stakeholders, SAP Program Manager, and external SAP support partners for effective issue resolution.

Skills

SAP support

Jira Service Management

S/4HANA Public Cloud

IAM & SoD

English & Spanish fluency

Analytical skills

Education

Bachelor's degree in Computing / IT / Business Administration

Tools

Jira Cloud

SAP Fiori

SAP IAG

Job description

Career Opportunities: SAP Junior Consultant (1737)

Requisition ID1737-Posted07/17/2026-Spain

Making Science is an international digital acceleration company with over 1,200 experts across 15 markets, including Spain, Portugal, Mexico, Colombia, France, Italy, the UK, Ireland, Sweden, Denmark, Norway, Finland, Germany, Georgia, and the USA. As a proud consulting partner of Local Planet — the world’s premier network of independent media agencies — we deliver a suite of digital, technology, and performance marketing services to a global clientele. Our expertise spans digital marketing and MarTech, software and cloud solutions, artificial intelligence, and SaaS, all underscored by a relentless pursuit of innovation. Making Science was ranked 15th in the FT1000: Europe's Fastest-Growing Companies 2023. Committed to making a positive impact, Making Science actively engages in various ESG initiatives. We’ve joined forces with the Climate Pledge, the United Nations Global Compact, and Pledge1%, dedicating resources and efforts to support non-profit organizations. Through these endeavors, we are committed to driving meaningful change for a brighter, more sustainable future. As part of its commitment to innovation, Making Science offers its clients end-to-end capabilities required for consulting, development, integration, and maintenance of advanced IT solutions. Our global network of delivery hubs not only fosters job growth but also serves as an incubator for cultivating top-tier tech talent, fueling projects that accelerate transformation and modernisation. Our team is composed of digital native professionals, who have a wide knowledge in the different stages and disciplines of the digital transformation: Digital Strategy, Infrastructures, Software Development, Creativity and UX/UI Design, Digital Marketing, and Big Data. Making Science is People Centric, and we actively bet on our employees! We believe that they are the key to any successful business, and therefore, our greatest asset. We strive to provide daily learning opportunities for those who work with us and their colleagues. It is also really important that they enjoy what they do, and have positive experiences. We want our employees to feel proud of their accomplishments, and that they belong to a company that is in constant growth, because each person’s contribution is essential to achieve our success.

We believe in the power of diversity and the value of inclusion.At Making Science, our unique experiences, backgrounds, and perspectives are what drive our innovation and success. We are dedicated to providing an equitable hiring process and an inclusive work environment where all individuals are respected and feel they belong. Join us and bring your whole self to work!

We are a corporate department that manages the global information technology systems. We work very close to the PMO department, which defines formal processes that combine all business systems tools.The daily tasks include choosing and adopting or designing and developing the tools that support the company business core. We also support the whole company in day-to-day operations regarding our tools and processes, including training when it is needed.

We do not manage only the different tools but the development of the integrations between the third-party cloud services we use. We are in a continuous innovation environment, searching for new systems that improve the Making Science software platform and managing project implementations.

We are a team that is eager to grow and do things the right way, 100% aligned with our corporate values, where we face the challenge of being "Customer and People Centric" every day.

What we’d like you to do

• Act as the first point of contact (L1/L2) for SAP support across Corporate and Finance teams (Treasury, Accounting, Billing), managing day-to-day incidents and escalating L3 issues to the SAP Partner when required.
• Resolve functional/technical issues within the SAP S/4HANA Public Cloud standard (SAP Fiori), ensuring compliance with system architecture and optimizing resolution times through Jira Service Management.
• Maintain and manage SAP master data and basic configuration, including Cost Centers, Profit Centers, G/L Accounts, banks, corporate credit cards, company code updates, basic tax-related settings and others.
• Provide operational support for SAP FICO and Professional Services processes, including journal entries, period closing issues, timesheet errors, duplicate entries, and basic monitoring of event-based revenue recognition.
• Basic Knowledge in Procure to Pay and Order to Cash.
• Manage user lifecycle activities (onboarding, offboarding, role assignments, and access requests) following SAP Identity & Access Management (IAM) and Segregation of Duties (SoD) principles.
• Create and maintain user documentation and knowledge base articles to support self-service capabilities and reduce recurring support requests.
• Monitor, prioritize, and track incidents, requests, SLAs, and knowledge articles using Jira Service Management.
• Collaborate with business stakeholders, the SAP Program Manager, and external SAP support partners to ensure effective issue resolution and continuous service improvement.

What we’d like you to bring

• 1–2 years of experience in SAP support, junior SAP functional consulting, or as an advanced SAP Key User in enterprise environments.
• Mandatory SAP S/4HANA Public Cloud certification, ideally with knowledge of the 3-System Landscape (3SL) methodology.
• Functional knowledge of SAP FICO, Professional Services (Projects & Timesheets), and Procurement (MM) processes.
• Experience managing SAP Fiori user access, IAM, business roles, and business catalogs, with a basic understanding of SAP IAG and Segregation of Duties (SoD).
• Experience using Jira Cloud / Jira Service Management for ticket management, SLA tracking, and knowledge base administration.
• Familiarity with SAP standard data migration tools, templates, and upload cockpits.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent SAP-related experience.
• Fluency in both English and Spanish, written and spoken.
• Strong analytical and problem-solving skills, with the ability to distinguish between user errors and system-related issues.
• Excellent communication skills, with the ability to explain technical SAP concepts to non-technical users.
• Ability to work independently while respecting SAP Public Cloud standards and governance.
• Business awareness of how SAP processes impact financial operations, procurement, and month-end closing activities.

Perks of joining us

We give you complete stability with an indefinite job contract.

We offer a fixed salary according to your worth and experience, plus a performance based bonus.

Get the most out of your salary with our Flexible Payment Plan (Restaurant Ticket, Transportation Ticket, Day Care Ticket, and Medical Insurance).

Do you know someone that fits in Making Science? Refer him or her, and you can get a bonus if they’re hired!

Feedback is part of our day to day lives. We recognize a job well done through a continuous feedback model.

The opportunity to meet our international team with our Ambassadors Program.

We care about a healthy work-life balance. You can count on having flexible working hours and one day a week where you can work from home.

You will never stop learning with us: subsidized training, free language classes, learning capsules, an e-learning platform, and many more.

Pack your bags! You’ll have 23 vacation days, plus 24th, 31st of December and San Publicito are off, and we have afternoons off on the eve of national holidays.

Work comfortably and follow your own style, because we don’t have a dress code.

We know how to have a good time!

Never go hungry with our free daily fruit and our vending machine card!

Take a break on our terrace, play foosball, darts, or PlayStation

Be a part of a young, adventurous, and professional team, with people you’ll grow fond of!

Challenge the future with us - Join our Making Science team!