Salesforce Technical Lead - Th-313 HQ290

Omega CRM, A Merkle; Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading Customer Experience consultancy in Barcelona seeks a Technical Lead to support sales and manage project delivery. Candidates should have at least 3 years of Salesforce implementation experience, including Developer roles across various modules. This permanent position offers flexible scheduling, health insurance, and opportunities for professional growth aligned with career goals.

Servicios

Permanent contract with flexible scheduling

Certifications and professional development opportunities

Home office support

Flexible benefits (public transport, meal tickets, etc.)

Health insurance

Growth opportunities

Formación

• At least 3 years participating in the full lifecycle of Salesforce.com implementations.
• Experience as a Salesforce developer across multiple modules.
• Experience with agile methodologies.
• Proficiency in English.

Responsabilidades

• Support sales and functional teams in solution design.
• Assist Project/Delivery Managers in technical leadership.
• Identify and notify risks related to project/client profitability.
• Ensure technical objectives and quality standards are met.
• Supervise effort estimations during testing phases.
• Deliver technical documentation and mentor the technical team.
• Identify upselling and cross-selling opportunities.
• Contribute to Omega's community of practice.

Conocimientos

Salesforce.com implementations

Sales Cloud

Service Cloud

Marketing Cloud

Agile methodologies

Proficient in English

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in Customer Experience services with over 20 years of experience in technology applied to marketing and customer relationship management, focusing on innovation. We are seeking a Technical Lead.

Main Tasks:

1. Support sales and functional teams in solution design, estimation, and assumptions for assigned accounts.
2. Assist Project/Delivery Managers in technical leadership, ensuring comprehensive knowledge of the platform and optimal solutions to meet project requirements.
3. Identify and notify risks related to project/client profitability and ensure the project progresses in scope, schedule, and costs.
4. Ensure technical objectives are met and that quality standards are adhered to.
5. Supervise effort estimations during testing phases and collaborate on client demos.
6. Deliver technical documentation and participate in training and mentoring of the technical team.
7. Identify upselling and cross-selling opportunities and suggest methodological improvements.
8. Contribute to Omega's community of practice through thought leadership and training.

Required Experience:

• At least 3 years participating in the full lifecycle of Salesforce.com implementations.
• Experience as a Salesforce developer across modules such as Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with agile methodologies.
• Proficiency in English.

What We Offer:

• Permanent contract with flexible scheduling.
• Certifications and professional development opportunities.
• Home office support.
• Flexible benefits (public transport, meal tickets, etc.).
• Health insurance.
• Growth opportunities aligned with your career goals.

About Omega CRM:

Omega CRM, part of Merkle and dentsu, is a global digital company specializing in accelerating Business Experience through customer-centric solutions, technology, data, and AI. With over 23 years of experience, a diverse team, and numerous awards, we operate across key industries providing omnichannel customer service, eCommerce, marketing, and analytics solutions.