Salesforce Technical Lead

buscojobs España; Zaragoza; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Une entreprise leader dans le domaine de l'expérience client recherche un Technical Lead pour soutenir les équipes de vente et de projet. Le candidat idéal aura au moins 3 ans d'expérience dans les implémentations Salesforce.com et une maîtrise de l'anglais. Ce poste offre un contrat permanent, un horaire flexible, et des opportunités de développement professionnel.

Servicios

Contrat permanent

Horaires flexibles

Plan de certifications

Support de bureau à domicile

Options de compensation flexibles

Assurance santé

Opportunités de croissance professionnelle

Formación

• Au moins 3 ans d'expérience dans les implémentations Salesforce.com.
• Expérience en tant que développeur Salesforce.com dans divers modules.
• Expérience avec les méthodologies agiles.

Responsabilidades

• Supporter les équipes de vente et fonctionnelles dans la conception de solutions.
• Gérer les risques liés à la gestion technique et à la rentabilité des projets.
• Superviser les estimations d'effort pendant les phases de test.

Conocimientos

Connaissance technique

Gestion de projet

Agilité

Anglais

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and fostering unique customer relationships with a focus on innovation. We are looking for a Technical Lead.

MAIN TASKS :

1. Provide support to sales and functional teams in assigned accounts, particularly in solution design, estimation, and assumptions, when technical knowledge is required.
2. Support the Project Manager / Delivery Manager in technical leadership, offering comprehensive knowledge of the platform and identifying optimal solutions to meet project requirements.
3. Detect and notify risks related to technical management, project profitability, and client engagement.
4. Ensure smooth project progress concerning scope, schedule, and costs; alert and anticipate deviations.
5. Ensure technical objectives are met and that software quality standards are adhered to, in line with Omega's technical management.
6. Supervise effort estimations during testing phases and collaborate on project demos for clients.
7. Ensure the delivery of comprehensive technical documentation.
8. Participate in the development and training of the technical team, providing guidance to enhance their skills.
9. Identify opportunities for technical Up & Cross Selling and suggest methodological improvements.
10. Contribute to Omega's community of practice through thought leadership, training, and mentoring.

REQUIRED EXPERIENCE :

1. At least 3 years of experience in the full lifecycle of Salesforce.com implementations.
2. Experience as a Salesforce.com developer in various modules such as Sales Cloud, Service Cloud, and Marketing Cloud.
3. Experience with agile methodologies.
4. Proficiency in English at a high level.

WHAT WE OFFER

• Permanent contract.
• Flexible schedule supporting work-life balance.
• Certifications plan to enhance your skills with official certifications from our partners.
• Home office support.
• Flexible compensation options (public transport tickets, meal vouchers, etc.).
• Health insurance.
• Opportunities for professional growth and development.

About us

Omega CRM, a Merkle Company, is a global digital firm specializing in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. Part of the dentsu group, we are the largest Customer Experience Management (CXM) agency in Spain, with over 23 years of experience, a team of 580+ professionals from 24 nationalities, and over 2,500 certifications.

We serve industries such as Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9/5, and we have received awards like Salesforce Partner of the Year FY23 and Most Innovative Project in Iberia.

We believe in growth through people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Position: Salesforce Technical Lead • Huesca, SPAIN