Salesforce Technical Lead

buscojobs España; Valencia; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company in Customer Experience services is seeking a Technical Lead to oversee Salesforce implementations and provide technical guidance. The role involves collaboration with sales teams, project management, and mentorship. Ideal candidates will have extensive experience in Salesforce and agile methodologies, along with strong leadership skills.

Servicios

Permanent contract with flexible schedule

Health insurance

Certifications plan

Home office support

Flexible compensation options

Opportunities for professional growth

Formación

• At least 3 years of experience in Salesforce.com implementations.
• Experience as a Salesforce.com developer.
• Knowledge of Sales Cloud, Service Cloud, Marketing Cloud.

Responsabilidades

• Support sales and functional teams with technical expertise.
• Assist in technical leadership and project management.
• Ensure project progress aligns with scope and schedule.

Conocimientos

Salesforce.com implementation

Agile methodologies

Technical leadership

Risk management

English proficiency

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with over 20 years of experience in leveraging technology for marketing and fostering unique customer relationships. We are seeking a Technical Lead.

MAIN TASKS :

1. Support sales and functional teams in assigned accounts with technical expertise: solution design, estimation, and assumptions.
2. Assist the Project Manager / Delivery Manager in technical leadership, ensuring the platform meets project requirements and identifying the best solutions.
3. Detect and notify risks related to project and client profitability.
4. Ensure project progress aligns with scope, schedule, and costs, and address deviations proactively.
5. Guarantee technical objectives and quality standards are met.
6. Supervise effort estimations during testing phases.
7. Collaborate on project demos and ensure delivery of technical documentation.
8. Participate in team development, training, and mentorship to enhance technical skills.
9. Identify opportunities for technical Up & Cross Selling.
10. Suggest methodological improvements for the technical team.
11. Contribute to Omega's community of practice through thought leadership and training.

REQUIRED EXPERIENCE :

1. At least 3 years of experience in the full lifecycle of Salesforce.com implementations.
2. Experience as a Salesforce.com developer.
3. Knowledge of modules such as Sales Cloud, Service Cloud, Marketing Cloud.
4. Experience with agile methodologies.
5. Proficiency in English at a high level.

WHAT WE OFFER :

• Permanent contract with flexible schedule.
• Support for balancing professional and personal life.
• Certifications plan to enhance your skills.
• Home office support.
• Flexible compensation options.
• Health insurance.
• Opportunities for professional growth and development.

About us

Omega CRM, part of Merkle, is a global digital company dedicated to accelerating our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. We form the largest Customer Experience Management (CXM) agency in Spain, offering end-to-end solutions across media, creativity, content, technology, and strategy. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in Spain across industries such as Retail, Healthcare, Pharma, Real Estate, Education, and more. We prioritize client satisfaction (rating: 4.9/5) and have received awards like Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by our values: Talent, Flexibility, Commitment, and Togetherness.