Salesforce Technical Lead

buscojobs España; Islas Baleares; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in customer experience services is seeking a Technical Lead to support project delivery and ensure compliance with quality standards. The role involves technical leadership, mentoring, and collaboration on project demos. Join a dynamic team dedicated to enhancing business experiences through innovative solutions.

Servicios

Permanent contract

Flexible schedule

Home office options

Health insurance

Professional development opportunities

Formación

• At least 3 years of full lifecycle Salesforce.com implementation experience.
• Experience as a Salesforce developer.

Responsabilidades

• Support sales and functional teams with technical knowledge.
• Ensure project scope, schedule, and costs are maintained.
• Supervise effort estimations during testing phases.

Conocimientos

Salesforce.com Implementation

Agile Methodologies

English

Herramientas

Sales Cloud

Service Cloud

Marketing Cloud

Descripción del empleo

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Technical Lead.

Main Tasks:

1. Support sales and functional teams with technical knowledge, including solution design, estimation, and assumptions.
2. Assist Project/Delivery Managers in technical leadership, ensuring the platform meets project requirements and identifying risks.
3. Ensure project scope, schedule, and costs are maintained, and alert deviations.
4. Guarantee technical objectives and compliance with quality standards.
5. Supervise effort estimations during testing phases.
6. Collaborate on project demos and ensure delivery of technical documentation.
7. Participate in team development, training, and mentoring.
8. Identify upselling and cross-selling opportunities.
9. Suggest methodological improvements and contribute to Omega's community of practice.

Required Experience:

• At least 3 years of full lifecycle Salesforce.com implementation experience.
• Experience as a Salesforce developer.
• Knowledge of modules: Sales Cloud, Service Cloud, Marketing Cloud.
• Experience with agile methodologies.
• Proficiency in English.

What We Offer:

• Permanent contract, flexible schedule, and home office options.
• Certifications and professional development opportunities.
• Health insurance and flexible benefits.
• Supportive environment for work-life balance.

About us:

Omega CRM, part of Merkle, is a global digital company dedicated to enhancing Business Experience (BX) through customer-centric solutions, technology, data, and AI. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a leader in Spain across various industries including Retail, Healthcare, Pharma, and more. We are committed to growth through people, guided by our values: Talent, Flexibility, Commitment, and Together.

Location: Palma, Balearic Islands, Spain.