Salesforce Technical Lead

buscojobs España; Comunidad Valenciana; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in Customer Experience services is seeking a Technical Lead to provide technical expertise, support project management, and ensure quality standards. The role involves collaboration, mentoring, and contributing to technical improvements while offering permanent contract and flexible benefits.

Servicios

Flexible scheduling

Health insurance

Home office options

Professional development support

Flexible benefits

Formación

• Minimum of 3 years in Salesforce.com implementations.
• Experience as a Salesforce.com developer across modules.

Responsabilidades

• Support sales and functional teams with technical expertise.
• Assist Project Manager in technical leadership.
• Identify and report technical risks.

Conocimientos

Salesforce.com

Agile Methodologies

English

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and fostering unique customer relationships. We are seeking a Technical Lead.

MAIN TASKS :

1. Support sales and functional teams in assigned accounts with technical expertise: solution design, estimation, and assumptions.
2. Assist the Project Manager / Delivery Manager in technical leadership, ensuring comprehensive platform knowledge and optimal solutions to meet project requirements.
3. Identify and report technical risks affecting project and client profitability.
4. Ensure project progress aligns with scope, schedule, and budget, and proactively address deviations.
5. Achieve technical objectives and ensure compliance with Omega's quality standards.
6. Supervise effort estimations during testing phases.
7. Collaborate on project demos and ensure delivery of technical documentation.
8. Participate in technical team development, training, and mentoring.
9. Identify opportunities for technical up-selling and cross-selling.
10. Suggest methodological improvements and contribute to Omega's community of practice.

REQUIRED EXPERIENCE :

1. Minimum of 3 years in the full lifecycle of Salesforce.com implementations.
2. Experience as a Salesforce.com developer across modules such as Sales Cloud, Service Cloud, and Marketing Cloud.
3. Familiarity with agile methodologies.
4. High proficiency in English.

WHAT WE OFFER

• Permanent contract with flexible scheduling.
• Support for work-life balance and professional development, including certifications.
• Home office options and flexible benefits (public transport tickets, meal vouchers, etc.).
• Health insurance.
• Opportunities for growth and career advancement.

About us

Omega CRM, a Merkle company, is a global digital firm specializing in accelerating our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of Merkle, the largest Customer Experience Management (CXM) agency in Spain, we provide end-to-end solutions integrating media, creativity, content, technology, and strategy to generate real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in Spain. We serve key industries including retail, healthcare, pharma, real estate, education, and more. Our client satisfaction rating is 4.9/5, and we've received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through our people, guided by values of talent, flexibility, commitment, and collaboration.