Salesforce Technical Lead

Omega CRM, A Merkle Company; Cataluña; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen sucht einen Technical Lead, der die technische Leitung in Salesforce-Projekten übernimmt. In dieser Schlüsselrolle unterstützen Sie das Vertriebsteam und das Projektmanagement, um sicherzustellen, dass technische Lösungen den Anforderungen der Kunden entsprechen. Sie werden an der Entwicklung und Schulung des technischen Teams beteiligt sein und Möglichkeiten für Up- und Cross-Selling identifizieren. Diese Position bietet die Chance, in einem dynamischen Umfeld zu arbeiten, das sich auf die Verbesserung der Kundenbeziehungen durch Technologie konzentriert. Wenn Sie leidenschaftlich daran interessiert sind, innovative Lösungen zu entwickeln und ein Team zu leiten, ist dies die perfekte Gelegenheit für Sie.

Servicios

Unbefristeter Vertrag

Flexibler Arbeitszeit

Zertifizierungsplan

Home Office

Flexible Vergütung

Krankenversicherung

Berufliche Entwicklung

Formación

• 3+ Jahre Erfahrung in Salesforce.com Implementierungen.
• Erfahrung in verschiedenen Salesforce-Modulen: Sales Cloud, Service Cloud, Marketing Cloud.

Responsabilidades

• Technische Unterstützung für Vertriebs- und Funktionsteams in Projekten.
• Überwachung der technischen Projektziele und Qualitätssicherung.

Conocimientos

Salesforce.com Implementierungen

Agile Methoden

Englisch

Descripción del empleo

mega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead.

MAIN TASKS :

• Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
• Support the Project Manager / Delivery Manager in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
• Detect and notify risks in the technical management of project / client profitability.
• Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs, alerting and anticipating possible deviations to the Project Manager / Delivery Manager.
• Ensure the fulfillment of the project's technical objectives.
• Ensure compliance with the agreed software quality standards with Omega's Technical Management.
• Supervise the effort estimations of the development and support team during the testing phase of a project.
• Collaborate with the PM / DM in project demos for the client.
• Ensure the final delivery of technical documentation for a project.
• Participate in the development and training of the technical team, advising them to improve their technical skills.
• Identify possible technical Up & Cross Selling opportunities.
• Identify possible methodological improvements for the technical team.
• Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.

REQUIRED EXPERIENCE :

• 3+ years participating in the full lifecycle of Salesforce.com implementations.
• Experience in Salesforce.com projects as developer.
• Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud.
• Experience with agile methodologies.
• High level of English.

WHAT DO WE OFFER:

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Certifications plan. Improve your skills and get the official certificate from our main partners.
• Home Office. You decide and we support you.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.
• Professional development: Evolve, grow and get where you want to go.

About us:

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 570 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow