Salesforce Technical Lead

Omega CRM; Alicante; Presencial; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

Omega CRM, a leading Salesforce partner, is looking for a Technical Lead to drive technical solutions and project success. You'll leverage your Salesforce expertise to support teams, manage risks, and mentor others, while working in a vibrant, flexible environment focused on professional growth.

Servicios

Permanent contract with flexible scheduling

Certification plan

Home office support

Flexible compensation options

Health insurance

Corporate social responsibility initiatives

Professional growth opportunities

Formación

• Minimum of 3 years in full lifecycle Salesforce.com implementation.
• Experience with Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud.
• Fluent in English.

Responsabilidades

• Support sales and functional teams with technical solution design and estimations.
• Provide technical leadership on projects and manage risks.
• Contribute to training, mentoring, and documentation of projects.

Conocimientos

Salesforce.com implementation

Agile methodologies

Technical leadership

Descripción del empleo

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Technical Lead to join their team.

Main Tasks:

• Support sales and functional teams with technical solution design, estimation, and assumptions for assigned accounts.
• Provide technical leadership on projects, leveraging comprehensive knowledge of the platform to meet functional requirements.
• Identify and communicate technical risks affecting project and client profitability.
• Ensure project progress aligns with scope, schedule, and budget, alerting managers to deviations.
• Achieve technical objectives and ensure compliance with Omega's quality standards.
• Supervise effort estimations during testing phases.
• Assist in project demos and deliver technical documentation.
• Contribute to team development through training and mentoring.
• Identify opportunities for technical Up & Cross Selling and methodological improvements.
• Participate in Omega's community of practice to promote technical capabilities.

Required Experience:

• At least 3 years of full lifecycle Salesforce.com implementation experience.
• Experience in Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud.
• Experience with agile methodologies.
• Proficiency in English.

What We Offer:

• Permanent contract with flexible scheduling.
• Certification plan to enhance skills with official partner certifications.
• Home office support.
• Flexible compensation options.
• Health insurance.
• Active corporate social responsibility initiatives.
• Opportunities for professional growth and development.

About Us:

Our mission is to accelerate our customers' business experience through innovative technology and data-driven solutions in Customer Omnichannel Experiences across various sectors. We are among the top 3 Salesforce partners in Europe, with a diverse team of over 500 professionals from 24 nationalities, committed to knowledge, innovation, and team well-being. Our core values include Talent, Flexibility, Commitment, and Innovation.