Salesforce Solutions (Presales) Architect - (DB882)

Omega CRM, A Merkle; Almería; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading Customer Experience firm in Andalucía is seeking a Solutions Architect. The ideal candidate has at least 4 years of experience in a similar role, strong project management skills, and the ability to collaborate across teams. This position offers a permanent contract, flexible schedule, health insurance, and opportunities for professional development.

Servicios

Permanent contract

Flexible schedule and home office options

Certifications and professional development opportunities

Health insurance

Formación

• Minimum 4 years in a similar role as Project Manager or Solution Architect.
• Strong foundation in platform functionality and development.
• Experience in gathering and interpreting business information.

Responsabilidades

• Gain industry and market expertise to provide benchmark insights.
• Analyze and develop proposals supporting the sales team.
• Manage and develop team talent and foster commitment.

Conocimientos

Project management

Platform functionality

Business analysis

Collaboration

Time management

English proficiency

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in Customer Experience services with over 20 years of experience in marketing technology and customer relationship management, focusing on innovation. We are seeking a Solutions Architect.

Duties and Responsibilities:

1. Gain industry and market expertise through project participation to provide benchmark insights to clients.
2. Possess a broad understanding of sector and industry trends, contributing to business objectives with tailored products and services.
3. Analyze, estimate, and develop proposals supporting the sales team.
4. Identify when to involve other service lines or specialists to enhance client advisory.
5. Implement mechanisms to identify and manage commercial risks during presales.
6. Analyze and communicate risks before project initiation, and participate in delivering complex and risky projects alongside Operations.
7. Develop new methodologies within their area to impact work and outcomes positively.
8. Establish and execute communication strategies to clarify team objectives.
9. Manage and develop team talent, utilizing tools to align with organizational goals.
10. Conduct logical analysis to identify problems, interpret information, and coordinate data sharing to resolve obstacles.
11. Support and motivate team members to foster commitment to organizational and departmental objectives.

Experience and Skills:

• Minimum 4 years in a similar role as Project Manager or Solution Architect.
• Strong foundation in platform functionality, development, organization, and time management.
• Experience in gathering and interpreting business information and client processes.
• Proficiency with core application technologies.
• Ability to collaborate across business and technical teams to enhance services and customer experience.
• English proficiency.

What We Offer:

• Permanent contract.
• Flexible schedule and home office options.
• Certifications and professional development opportunities.
• Support for work-life balance and flexible benefits.
• Health insurance.
• Our commitment to societal betterment and personal growth.

About Us:

Omega CRM, part of Merkle and dentsu, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, and data, including AI. With over 23 years of experience, a diverse team, and numerous certifications, we are a leader in the Salesforce ecosystem in Spain, operating across various industries with a focus on delivering measurable business impact and customer satisfaction.