Salesforce Solutions Architect

dentsu; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading digital solutions provider in Madrid is seeking a Salesforce Solutions Architect with at least 4 years of experience. The ideal candidate will have project management skills, proficiency in English, and the ability to collaborate across teams. This full-time position offers a permanent contract, flexible scheduling, and opportunities for professional growth.

Servicios

Flexible schedule

Home office support

Health insurance

Certification plan

Formación

• At least 4 years in a similar role as Project Manager or Solution Architect.
• Strong foundation in platform functionality and time management.
• Experience in gathering and interpreting business information.

Responsabilidades

• Gain industry and market expertise through project participation.
• Analyze, estimate, and develop proposals supporting the sales team.
• Deliver services for complex projects in coordination with Operations.

Conocimientos

Project Management

Platform Functionality

English Proficiency

Business Information Analysis

Collaboration Across Teams

Descripción del empleo

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Omega CRM, a Merkle & Dentsu company, with over 20 years of experience in Customer Experience services, is seeking a Solutions Architect.

Duties and Responsibilities :

• Gain industry and market expertise through project participation to provide benchmark insights to clients.
• Understand sector and industry to help achieve business objectives with tailored products and services.
• Analyze, estimate, and develop proposals supporting the sales team.
• Identify when to involve other professionals to strengthen client advisory.
• Implement mechanisms to identify and manage commercial risks during presales.
• Analyze and communicate risks before project initiation.
• Deliver services for complex and risky projects in coordination with Operations.
• Develop new methodologies to impact work and outcomes.
• Establish and execute communication strategies for team clarity on objectives.
• Manage and develop team talent using effective tools.
• Conduct logical analysis, identify problems, and share relevant data to resolve obstacles.
• Support and motivate team members to foster commitment and achievement of objectives.

Experience and Skills :

• At least 4 years in a similar role as Project Manager or Solution Architect.
• Strong foundation in platform functionality, development, organization, and time management.
• Proficiency in English.
• Experience in gathering and interpreting business information and client processes.
• Proficiency with core application technologies.
• Ability to collaborate across business and tech teams to enhance services and customer experience.

What We Offer :

• Permanent contract.
• Flexible schedule to balance professional and personal life.
• Certification plan to enhance skills with official certifications.
• Home office support.
• Flexible benefits (public transport, meal tickets, etc.).
• Health insurance.
• Our commitment to societal betterment through Omega in Action.
• Opportunities for professional growth and development.

About Us :

Omega CRM, part of Merkle and dentsu, is a global leader in customer-centric digital solutions, with over 23 years of experience, 580+ professionals, and recognized expertise in the Salesforce ecosystem in Spain.

We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer experiences.

Our core values are #Talent, #Flexibility, #Commitment, and #Innovation. We believe in growing together.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Advertising Services