Salesforce (OMS) Technical Consultant

OSF Digital; Cartagena; A distancia; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A leading company in digital transformation is seeking a Technical Consultant to facilitate the integration of Salesforce Order Management System. This role requires strategic technical guidance and collaboration with clients to enhance and seamlessly implement best practices in supply chain solutions. Candidates should possess a Bachelor's degree in Computer Science or Engineering and have at least three years of experience.

Formación

• Minimum 3 years' experience in a technical consultant or lead architect role in Supply Chain.
• Experience with Salesforce Order Management System required.
• Fluency in English mandatory.

Responsabilidades

• Ensure integration of Salesforce OMS features.
• Provide technical guidance and manage development plans.
• Take ownership of technical escalations and client relationship.

Conocimientos

Technical guidance

Problem-solving

Verbal communication

Written communication

Presentation skills

Educación

Bachelor's degree in Computer Science or Engineering

Herramientas

Salesforce Order Management System

Java

C#

C++

Descripción del empleo

OSF Digital is seeking a Technical Consultant to join our international team remote from Spain or Portugal.

As a Technical Consultant , you'll ensure seamless integration of the latest Salesforce Order Management System (OMS) features. You'll provide strategic technical guidance, craft architecture visions, and manage development plans to drive enterprise transformation. Collaborate with experts to define solutions and advise on best practices, aligning processes with OMS products.

Responsibilities :

• Have domain knowledge in the retail / supply chain spheres.
• Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised.
• Understand and analyze the clients' existing technology landscape.
• Provide technical guidance to the project delivery team, product engineering team and the client.
• Take ownership for technical escalations within the project, the role has overall ownership of all technical aspects through the lifecycle of the client relationship.
• Craft the architecture vision and roadmap required for driving the clients' enterprise transformation.
• Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.
• Mentor and provide guidance to project delivery and engineering resources in the team.
• Create interface documents and mappings to ensure that the OMS is properly integrated.
• Responsible for software development plans with a specific focus on quality and delivery efficiency.
• Participate in design reviews with the client, project delivery team and the project engineering team.
• Manage the development plan with respect to the skills, resources and the training required to ensure smooth delivery of the project deliveries.
• Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture.
• In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements / design phase by collaborating with technical experts to develop solution and functional design documents to enable the development of final solutions.
• Advise the customer on Supply Chain Best practices and align the customer process very closely to the OMS product with minimum customization.

Requirements :

Analyze business requirements and determine potential solutions by testing them for technical and business compatibility

Provide guidance and articulate improvements on the current business processes

Provide multiple alternatives by presenting creative and different approaches in solving business needs

Perform demonstrations of solutions to clients

Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases

Developing projects feasibility reports and presenting solutions to the customers

Offer support in prioritizing features, defining project scope and identifying risks

Previous experience in working with Salesforce Order Management System is required, either platform or integrations

Bachelor's degree (Computer Science or Engineering) preferred

Minimum 3 years' experience in an technical consultant or lead architect role of Supply Chain System implementations or system integrations

Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management

• Experience with object oriented programming languages such as Java, C# and C++ and Database concepts;

Strong plus any experience with Salesforce platform – Service Cloud and / or Salesforce Commerce Cloud

Strong verbal, written and presentation skills

Fluency in English

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.