Salesforce Consultant - Marketing and Loyalty Cloud - B-123

Osf Digital; Cataluña; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A leading digital transformation company in Spain is looking for a Marketing Cloud Consultant. You will engage with clients to enhance their marketing processes and recommend tailored solutions using Marketing Cloud Personalization and Loyalty Cloud. The ideal candidate should have experience in Salesforce and strong analytical skills, contributing to effective implementation and client training.

Formación

• Proven experience as a Marketing Cloud Consultant or similar role in marketing technology.
• Strong knowledge of Salesforce Loyalty Management.
• Hands-on experience with Marketing Cloud Personalization and Loyalty Cloud.

Responsabilidades

• Engage with clients to understand their marketing needs.
• Analyze client requirements and recommend tailored solutions.
• Design and present solutions to stakeholders.

Conocimientos

Salesforce Loyalty Management

Marketing Cloud Personalization

Solution design

Implementation

Excellent communication

Descripción del empleo

About the Company

Join OSF Digital, a globally recognized digital transformation specialist, and become part of our innovative and driven team. As a trusted Salesforce partner for over a decade, we excel in B2B, B2C, and multi-cloud solutions. Celebrating our 20th anniversary, we continue to expand our global presence and are proud of our achievements, including recognition in the Fast Company list of best workplaces for innovators and the Salesforce 2023 Partner Innovation Awards for our outstanding Multi-Cloud Digital Transformation expertise. At OSF Digital, you will collaborate with exceptional individuals dedicated to delivering top-quality outcomes for renowned brands worldwide.

Our diverse yet tightly-knit team of over 2500 high-performing professionals operates across 50+ global offices. We foster a strong sense of teamwork, building long-term relationships with our customers.

About the Role

We are seeking a Marketing Cloud Consultant to join our dynamic team in Spain. This role involves engaging with clients to understand their marketing and loyalty processes, identifying needs within Marketing Cloud Personalization and Loyalty Cloud, and recommending tailored solutions. You will provide expertise on the functionality, features, and potential limitations of these platforms, design and present solutions to stakeholders, and collaborate with developers and IT professionals to ensure accurate implementation.

Responsibilities

1. Engage with clients to understand their marketing and loyalty processes, identifying needs within Marketing Cloud Personalization and Loyalty Cloud.
2. Analyze client requirements and challenges to recommend tailored solutions using Marketing Cloud Personalization and Loyalty Cloud.
3. Provide expertise on the functionality, features, and potential limitations of Marketing Cloud Personalization and Loyalty Cloud.
4. Design and present solutions to stakeholders, clearly articulating the benefits and strategic fit of Marketing Cloud Personalization and Loyalty Cloud.
5. Collaborate with developers and IT professionals to ensure accurate implementation of chosen solutions.
6. Oversee the customization and configuration process to meet client specifications.
7. Conduct training sessions and workshops for clients to facilitate effective adoption.
8. Provide ongoing support and advice to clients, including troubleshooting and optimization.
9. Stay current with the latest trends and innovations in Marketing Cloud and Loyalty Cloud.
10. Document all consultancy activities, including client interactions, recommendations, and feedback.

Qualifications

• Proven experience as a Marketing Cloud Consultant, Business Analyst, or similar role in marketing technology or cloud consulting.
• Strong knowledge of Salesforce Loyalty Management.
• Experience in Salesforce implementation.
• Hands-on experience with Marketing Cloud Personalization and Loyalty Cloud, including solution design and implementation.
• Familiarity with deployment and lifecycle management of Marketing Cloud Personalization and Loyalty Cloud projects.
• Good understanding of loyalty programs and the various strategies used in loyalty program management.
• Excellent communication skills to interact with clients, understand their requirements, and provide the right solutions.
• Strong analytical skills to analyze data, identify trends, and provide insights to clients.
• Excellent problem-solving skills to identify issues and provide effective solutions.