Salesforce Consultant

Omega CRM; Valencia; Híbrido; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player seeks a Salesforce Consultant to enhance customer experiences through innovative solutions. In this role, you will analyze requirements, design functional solutions, and collaborate with teams to drive project success. With a commitment to professional growth, flexible work arrangements, and a focus on social responsibility, this position offers the chance to make a significant impact in a collaborative environment. Join a diverse team dedicated to transforming business experiences through technology and data.

Servicios

Permanent Contract

Flexible Schedule

Certification Program

Home Office Support

Flexible Benefits

Health Insurance

Social Responsibility Initiatives

Professional Growth Opportunities

Formación

• 4+ years of experience in Salesforce roles, focusing on administration and consulting.
• Experience with various Salesforce clouds like Sales and Service.

Responsabilidades

• Conduct requirements analysis and design functional solutions for projects.
• Coordinate with teams and clients to achieve project goals.

Conocimientos

Salesforce Administration

Salesforce Configuration

Agile Methodologies

Fluent English

French Language Skills

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and providing a unique customer relationship focus on innovation. We are looking for a Salesforce Consultant.

Job Description

1. Requirements analysis.
2. Design and implement functional solutions in projects.
3. Provide effort estimations for projects.
4. Coordinate with the Omega team and/or clients to achieve project objectives.
5. Analyze and improve application performance.
6. Collaborate with technology providers as needed.
7. Validate solutions against functional requirements.
8. Adhere to software quality standards set by Omega's Technical Management.
9. Generate functional documentation for completed projects.
10. Share knowledge within Omega's community of practice.

Required Experience

1. Minimum of 4 years of experience with Salesforce administration, configuration, and consulting roles.
2. Experience with Field Service is a plus.
3. Experience with various Salesforce clouds such as Sales, Service, Community, etc.
4. Experience working with Agile methodologies.

Skills

1. Fluent in English, both oral and written.
2. French language skills are a plus.

What We Offer

1. Permanent contract.
2. Flexible schedule supporting work-life balance.
3. Certification program to enhance your skills with official certificates from our main partners.
4. Home office support — work from anywhere.
5. Flexible benefits such as public transport tickets and meal vouchers.
6. Health insurance.
7. Our commitment to social responsibility — "Omega in Action".
8. Opportunities for professional growth and development.

About Us

Our mission is to accelerate our customers' business experience (BX). Our comprehensive solutions enable business transformation and acceleration through technology and data applied to customer omnichannel experiences in areas such as customer service, eCommerce, analytics, and marketing. We serve diverse industries including retail, life sciences, manufacturing, education, non-profits, and NGOs. As one of the top three Salesforce partners in Europe, our team of over 500 professionals from 24 nationalities in Spain and France combines business process knowledge with technological expertise, fostering a collaborative and innovative culture rooted in our core values: talent, flexibility, commitment, and innovation. We prioritize our team’s well-being and growth, embodying our motto: #TogetherWeGrow.