Salesforce Architect | [ZI295]

Omega CRM, A Merkle; Santander; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A leading digital customer experience company in Spain seeks a Salesforce Architect. The role involves shaping data architecture roadmaps, producing aligned architectural solutions, and ensuring quality of solutions. The ideal candidate has at least 4 years as a Salesforce Technical Lead, strong English proficiency, and the ability to collaborate across teams. Benefits include health insurance, a flexible schedule, and opportunities for professional growth.

Servicios

Permanent contract

Flexible schedule

Health insurance

Home office support

Certifications plan

Formación

• At least 4 years in a similar role.
• Strong foundation in methodologies and organization.
• Experience in project lifecycle management.

Responsabilidades

• Shape data architecture roadmaps and identify priorities.
• Produce aligned architectural solutions for projects.
• Review solutions to ensure quality and compliance.

Conocimientos

Salesforce Technical Lead experience

Platform functionality

Time management

Conflict management

Solution architecture

English proficiency

Descripción del empleo

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Salesforce Architect.

Duties and Responsibilities :

• Shape data architecture roadmaps, identifying scope, prioritization, delivery timelines, and addressing technical debt.
• Produce architectural solutions considering security, software license management, high-level architecture, technical designs aligned with enterprise standards, and relevant architecture domains.
• Review and ensure quality of solutions to meet business requirements and strategic vision.
• Identify opportunities for product innovation and propose designs; drive innovation for quick wins and business benefits.
• Support integration and functional testing, ensuring compliance with acceptance criteria, and address risks, licenses, and security issues.
• Contribute to communities of practice by providing thought leadership, training, and mentoring.

Experience and Skills :

• At least 4 years in a similar role as Salesforce Technical Lead or equivalent.
• Strong foundation in platform functionality, organization, time management, conflict management, and methodologies.
• Experience in solution architecture, contributing to strategies, roadmaps, and delivery plans.
• Experience working throughout project lifecycle with collaborators, vendors, or third parties.
• Ability to understand vendor proposals and advocate for cost-effective solutions.
• English proficiency.
• Experience in gathering and interpreting business information and client processes.
• Proficiency in core technologies of relevant applications.
• Ability to collaborate across business and tech teams to improve services and customer experience.

What We Offer :

• Permanent contract.
• Flexible schedule and support for work-life balance.
• Certifications plan for skill improvement and official recognition.
• Home office support.
• Flexible remuneration options.
• Health insurance.
• Opportunities for professional growth and development.

About Us :

Omega CRM, part of Merkle and Dentsu, is a global digital company focused on accelerating Business Experience through customer-centric solutions, technology, data, and AI. We are a leading Salesforce ecosystem partner in Spain with over 23 years of experience, a diverse team of 580+ professionals, and numerous awards. We operate across various industries, delivering omnichannel customer experiences, and prioritize client satisfaction and growth through our core values: Talent, Flexibility, Commitment, and Innovation.

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