Salesforce Architect Field Service

ES11165-ALCHS AIR LIQUIDE HEALTHCARE INTERNATIONAL SERVICES & TECHNOLOGY SPAIN, S.L.U (ALHIST SPAIN); Arenas del Rey; On-site; EUR 85,000 - 125,000; Full time

Job summary

ALHIST SP busca un Arquitecto Senior de Salesforce para Field Service que supervise estrategias y técnicas, apoyando la transformación de servicios de salud a domicilio. Se requiere experiencia amplia en SFS, Core Salesforce y administración de plataformas a gran escala.

El candidato debe liderar iniciativas, diseñar arquitecturas que conecten la cadena de suministro y la facturación, y colaborar con equipos globales para entregar soluciones eficientes y escalables.

Qualifications

• Se requiere experiencia avanzada en Salesforce Field Service (SFS) y conocimiento profundo de Core Salesforce.
• Experiencia demostrable en Apex, LWC y JavaScript para optimizar rendimiento a escala.
• Capacidad para diseñar arquitecturas que conecten gestión de cadena de suministro, servicio al cliente y facturación.

Responsibilities

• Interactuar con usuarios finales para entender requisitos de negocio en múltiples países.
• Proponer soluciones basadas en funcionalidades estándar o personalizadas en Salesforce.
• Coordinar con recursos externos y con administradores para alinear soluciones con plantillas globales.

Skills

Salesforce Field Service

Apex

Lightning Web Components

JavaScript

Core Salesforce

Scheduling engine

ERP integrations

English

Leadership

Education

Bachelor's degree

Master's degree

Tools

Salesforce Platform

Job description

ALHIST SP está especializada en el desarrollo de software como dispositivo médico, siguiendo la directiva europea 93/42/EEC. Los procesos aplicados para el diseño se adaptan tanto a los requisitos de la normativa como a las actividades incluidas en la metodología Scaled Scrum. Esto convierte a ALHIST SP en un entorno de desarrollo ágil único. Nuestra visión es, junto con las operaciones de Air Liquide Home Healthcare, y a través de las soluciones que desarrollamos, lograr la transformación del modelo de provisión de atención médica en todo el mundo y junto a ello:

• Preservar la calidad de vida de los pacientes en el hogar.
• Mejorar la atención y comprensión de la enfermedad gracias a la eSalud
• Anticiparse a las necesidades de los pacientes y de los profesionales sanitarios.
• Construir un sistema de salud que sea eficiente y virtuoso para todos.

¿Cómo podrás CONTRIBUIR y CRECER con nosotros?

Senior Salesforce Solution Architect for Field Service will be responsible for providing overall mentorship regarding strategies and techniques for the Salesforce Field Service solutions. Air Liquide Healthcare launched its ‘TechCARE’ transformation program 5 years ago aiming to achieve increased operational efficiency and to launch new innovative home healthcare offerings, by leveraging a global Salesforce platform and related so‑called “core model”, a unified vision of an optimized patient‑centric journey. This platform encompasses two or more of the following domains in particular: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Healthcloud, Field Service Management, Integration Cloud.

What we offer:

• Interact with end users and super users in the Air Liquide Home HealthCare organization (mostly Field Service users, or others when needed) to understand their business requirements, throughout a variety of countries;
• Develop solution proposals to address requirements based on standard or customized functionality in Salesforce platform, and within its complex legacy environment;
• Work with outsourced resources for projects/enhancements when required;
• Communicate with other Salesforce administrators and developers to ensure solutions proposed are aligned with global templates or differences understood and approved;
• Provide system administration support for all Air Liquide HealthCare Salesforce.com instances.

¿Eres el candidato/a?

What we expect from you:

• You hold a Bachelor's degree with 8+ years of related work experience or a Master's degree in field with 6+ years of related work experience (software development and 5+ years of Salesforce application development);
• Mandatory Salesforce Field Service Expertise: Advanced, proven knowledge in Salesforce Field Service (SFS) is required (formerly listed as a plus). You must have deep, hands‑on expertise in Core Salesforce, mastery of the SFS scheduling engine, and extensive experience deploying and customizing the FS App;
• Technical & Performance Mastery: Proficiency with Apex, Lightning Web Components (LWC), and JavaScript, with a rigorous capability to optimize platform performance at scale;
• End‑to‑End Business Processes: Profound understanding and practical execution of real‑world end‑to‑end business processes. You must be adept at designing architectures that seamlessly connect supply chain management, customer field service, and invoicing;
• Complex Integrations: Proven track record of architectural design for enterprise systems, specifically focusing on integration with ERPs within complex legacy environments;
• Certifications: Salesforce Developer, Administrator are foundational requirements.Service and Field Service Certification are preferable to have;

Core Traits:

Self‑motivated and creative, with verbal and written proficiency in English. Experience developing customer‑facing user interfaces is nice‑to‑have. Good understanding of the Salesforce Platform and knowledge of the other clouds at stake (such as Marketing Cloud) is a strong plus.

It would be a plus if you also are:

• Action‑oriented and committed to always delivering on promises;
• Able to demonstrate leadership, strong points of view, business acumen, and an understanding of complex global businesses and the challenges this brings;
• Able to manage ambiguity and face customers in a service‑oriented way;
• An excellent team player who is open, honest, flexible and adaptable.

Nuestras Diferencias Hacen Nuestro Desempeño En Air Liquide Group, nos comprometemos a construir un lugar de trabajo diverso e inclusivo que abarque la diversidad de nuestros empleados, clientes, pacientes y de todas las partes interesadas de la comunidad y culturas de todo el mundo. Damos la bienvenida y consideramos las solicitudes de todos los solicitantes interesados. Creemos firmemente que una organización diversa abre oportunidades para que las personas expresen su talento, tanto de forma individual como colectiva, y ayuda a fomentar nuestra capacidad de innovar al vivir nuestros valores, actuar para el éxito conjunto y crear un entorno atractivo en un mundo cambiante.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience:

you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Discover what your professional journey at Air Liquide could be here!