Salesforce Architect

Omegacrmconsulting; Madrid; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Salesforce Architect to drive innovation in customer experience services. This role involves shaping data architecture roadmaps, producing architectural solutions, and ensuring quality delivery aligned with business requirements. Join a dynamic team committed to professional growth and social responsibility, where your expertise will contribute to transformative projects across various sectors. With a focus on work-life balance and flexible benefits, this position offers a unique opportunity to enhance your skills and make a significant impact in the field of customer experience.

Servicios

Permanent contract

Flexible schedule

Certifications plan

Home office support

Flexible benefits

Health insurance

Social responsibility initiatives

Professional growth opportunities

Formación

• 4+ years as a Salesforce Technical Lead with strong project management skills.
• Solid background in solutions architecture and vendor management.

Responsabilidades

• Shape data architecture roadmaps and produce architectural solutions.
• Support integration testing and ensure compliance with acceptance criteria.

Conocimientos

Salesforce Technical Leadership

Data Architecture

Project Lifecycle Management

Vendor Evaluation

Collaboration Skills

Educación

Bachelor's Degree in Computer Science or related field

Herramientas

Salesforce

Data Management Tools

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and fostering unique customer relationships. The company is focused on innovation and is seeking a Salesforce Architect.

Duties and Responsibilities:

1. Shape relevant data architecture roadmaps that identify scope, prioritization, and delivery timelines, as well as address technical debt.
2. Produce architectural solutions that include technology and services, ensuring they consider security and software license management requirements, high-level architecture and technical designs aligned with enterprise standards, covering product, integration, and architecture domains to meet acceptance criteria.
3. Review and ensure the quality of the delivered solution to meet business requirements and align with the strategic vision for the product.
4. Identify opportunities for product innovation and propose designs to advance them; drive product-level innovation for quick wins and business benefits, aligning with the product roadmap.
5. Support integration and functional testing to ensure compliance with acceptance and readiness criteria, and address risks, licenses, and security issues.
6. Contribute as a leader in Omega's communities of practice by providing thought leadership, training, and mentoring to develop business, technical, and product architecture capabilities.

Experience and Skills:

1. At least 4 years of experience as a Salesforce Technical Lead or similar role.
2. Strong foundation in platform functionality, development, organization, time management, conflict resolution, and methodologies.
3. Solid solutions architect background, contributing to strategy, roadmaps, and delivery plans, enabling innovation in large-scale projects.
4. Experience throughout project lifecycle and with external vendors or third parties.
5. Ability to evaluate vendor proposals and advocate for cost-effective solutions.
6. Experience in gathering and interpreting business information and client processes.
7. Proficiency with core technologies of the applications to be implemented.
8. Collaboration skills across business and technology teams to improve services and customer experience.

What We Offer:

1. Permanent contract.
2. Flexible schedule supporting work-life balance.
3. Certifications plan to enhance your skills with official recognition from our partners.
4. Home office support.
5. Flexible benefits such as public transport tickets and meal vouchers.
6. Health insurance.
7. Our commitment to social responsibility through Omega in Action.
8. Opportunities for professional growth and development.

About Us:

Our mission is to accelerate the business experience (BX) of our clients through 360-degree solutions that enable business transformation using technology and data for omnichannel customer experiences in areas like customer service, eCommerce, analytics, and marketing. We serve clients across various sectors, including retail, life sciences, manufacturing, education, non-profit, and NGOs. As one of the top Salesforce partners in Europe, our team of over 550 professionals from 24 nationalities combines deep business and technological expertise. We are an award-winning, innovative Salesforce Consulting Partner committed to our core values: talent, flexibility, commitment, and innovation. Our priority is our team's well-being, fostering a collaborative, involved, and supportive culture.