Salesforce Architect

Omega CRM, A Merkle Company; Gijón; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

A leading company in Customer Experience services is seeking a Salesforce Architect in Gijón. The role involves shaping data architecture, ensuring the quality of solutions, and driving innovation while providing leadership within the team. Candidates should have strong technical skills and at least four years of experience in a similar position, with opportunities for professional growth and a flexible workplace culture.

Servicios

Permanent contract

Flexible schedule

Home office options

Health insurance

Professional development opportunities

Formación

• At least 4 years of experience as a Salesforce Technical Lead or in a similar role.
• Solid solutions architect background with experience in leading project lifecycles.
• Proficiency with core Salesforce technologies and ability to work across business and technology teams.

Responsabilidades

• Shape data architecture roadmaps and produce architectural solutions.
• Review delivered solutions to ensure they meet business requirements.
• Contribute as a leader within communities of practice by providing training and mentoring.

Conocimientos

Platform functionality

Solution architecture

Project lifecycle management

Stakeholder collaboration

Client process interpretation

Proficiency in English

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in leveraging technology for marketing and fostering unique customer relationships with a focus on innovation. We are looking for a Salesforce Architect.

Duties and Responsibilities

• Shape relevant data architecture roadmaps that identify scope, prioritization, and delivery timelines, as well as address technical debt.
• Produce architectural solutions that include technology and services, ensuring they consider security and software license management requirements, high-level architecture and technical designs aligned with enterprise architecture standards, covering all relevant architecture domains to meet acceptance criteria.
• Review and ensure the quality of the delivered solution to meet business requirements and align with the strategic vision for the product.
• Identify opportunities for product innovation and propose designs to advance them; drive product-level innovation for quick wins and business benefits, aligning with the product roadmap.
• Support integration and functional testing to ensure compliance with acceptance and readiness criteria, addressing risks, licenses, and security issues.
• Ensure service design outcomes align with quality standards and the service offerings Omega delivers to its clients.
• Contribute as a leader within Omega's communities of practice by providing thought leadership, training, and mentoring to develop overall business, technical, and product architecture capabilities.

Experience and Skills

• At least 4 years of experience as a Salesforce Technical Lead or similar role.
• Strong foundation in platform functionality, development, organization, time management, conflict and priority management, methodologies.
• Solid solutions architect background, contributing to solution or platform strategies, architecture roadmaps, and delivery plans.
• Experience working throughout project lifecycles with collaborators, vendors, or third parties.
• Ability to understand vendor proposals and advocate for cost-effective solutions.
• Proficiency in English.
• Extensive experience gathering and interpreting business information and client processes.
• Proficiency with core technologies related to the applications to be implemented.
• Ability to collaborate across business and technology teams to improve services and customer experience.

What We Offer

• Permanent contract with flexible schedule and support for work-life balance.
• Certifications plan to enhance your skills and obtain official certificates from our partners.
• Home office options.
• Flexible benefits such as transportation tickets, meal vouchers, etc.
• Health insurance.
• Opportunities for professional development and growth.

About Us

Omega CRM, a Merkle company, is a global digital firm specializing in accelerating our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of the largest Customer Experience Management (CXM) agency in Spain, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver tangible business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and more than 2,500 certifications, Omega CRM is a recognized leader in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through our people, guided by values of Talent, Flexibility, Commitment, and Collaboration.