Sales Support Specialist - IKEA Service Office

IKEA; San Sebastián de los Reyes; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

IKEA busca um profissional para apoiar a função de vendas, fornecendo insights e coordenando atividades. O papel envolve habilidades analíticas, colaboração e foco no cliente, contribuindo para a experiência de compra em varejo. Se você é adaptável, possui experiência em liderança e um olhar analítico, esta é uma excelente oportunidade.

Servicios

Pacote de benefícios abrangente

Formación

• Experiência em liderança e pensamento analítico é essencial.
• Compreensão do comportamento do cliente em varejo e aplicação de insights.
• Boa organização e habilidades em planejamento operacional.

Responsabilidades

• Coordenar preços e previsões de suprimento com líderes de vendas.
• Apoiar tarefas administrativas de vendas e monitorar desempenho.
• Colaborar com a equipe de vendas para alcançar objetivos comuns.

Conocimientos

Habilidades analíticas

Liderança

Comunicação interpessoal

Organização

Adaptabilidade

Conhecimento de dados de vendas

Mentalidade centrada no cliente

Inglês falado e escrito

Habilidades digitais

Descripción del empleo

WHY WE WILL LOVE YOU
At IKEA, we’re on a mission to create sustainable, extraordinary growth by offering a unique, inspiring, and convenient experience for our customers. In this role, you’ll support the Sales function by providing insights into performance, coordinating key activities, and helping drive our home furnishing movement forward.

We’re looking for someone who brings a mix of analytical thinking, leadership, and collaboration. You’ll thrive in this role if you have:

· Strong analytical skills
· Leadership experience
· Interpersonal skills – builds trust and motivates others with ease.
· Excellent organizational strength – plans, delegates, and sets clear objectives.
· Adaptability – follows up on progress, learns from outcomes, and adjusts plans as needed.
· Solid knowledge of sales data and performance metrics.
· Understanding of multichannel retail and online customer behavior.
· Good knowledge with operational planning, goals and KPI tracking.
· Customer-centric mindset – understands consumer behavior in retail and applies insights to improve the shopping experience.
· Good level of spoken and written English
· Good digital skills (Office 365...)

WHAT YOU'LL BE DOING DAY TO DAY
Coordinate pricing and supply forecasting across the Home Furnishing Business area with the Sales Performance Leader.

Support administrative sales tasks such as range management, proof reading e.g., of commercial communications, updating sales tools, and monitoring performance.

Track sales and gross margin performance, identify gaps, and support Business Leaders in taking action.

Collaborate with the Selling team to contribute to planning and achieving shared goals.

Work cross-functionally with key stakeholders to ensure alignment and maximize impact.

Support different customer meeting points (physical and non-physical) to help meet business objectives.

Measure and analyze sales activities to ensure efficiency and continuous improvement.

Promote a collaborative and open culture, embodying IKEA values and supporting our ongoing transformation.

OUR TEAM WITHIN IKEA
At IKEA we are committed to making everyday life better for the majority of people. All IKEA co-workers enjoy a comprehensive benefits package that is available to them from day one.


Be part of a team that values simplicity, togetherness, and making a difference.
Apply now and help us transform the way the world shops for home.