Sales Support Specialist

G-STAR; Valencia; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading denim brand in Spain is seeking a Sales Support Specialist to support sales and build relationships with customers in the DACH region. The ideal candidate has a commercial background, excellent communication skills, and is fluent in German and English. Responsibilities include onboarding customers, managing orders, and collaborating across departments. Join a creative team and contribute to a brand committed to innovation and sustainability.

Formación

• Experience in a similar role is preferred.
• Polite, tactful, and professional communication style.
• Ability to plan, prioritize, and perform under pressure.

Responsabilidades

• Act as a stakeholder in onboarding new customers.
• Oversee order book management and follow up on sales appointments.
• Monitor item availability and communicate discrepancies.

Conocimientos

Customer-focused mindset

Interpersonal skills

Analytical skills

Proficiency in Excel

Fluent in German

Fluent in English

Educación

Commercial or business background

Herramientas

Salesforce

SAP

Outlook

Descripción del empleo

Overview

WE ARE DENIM HEADS.

We love denim. Live and breathe it. It's in our DNA.

At G-STAR, we see no limit to what denim can do. We believe it can be force of progress and innovation for both people and planet. How? By hiring the most creative, curious and caring minds. People who think beyond fashion. Bringing big ideas to big challenges. Driven by possibility. Those who work hard, make mistakes, but always continue to grow. Denim is in our DNA, our people are our stitching.

Join the denim heads making raw denim!

We are committed to creating an inclusive environment and welcome applications from all qualified candidates, regardless of background, identity, or experience. HERE\'S WHAT WE\'LL DO TOGETHER:

Ready to take on a fantastic role as a Sales Support Specialist with focus on the DACH Region?

As a Sales Support Specialist, you\'ll be one of the key contacts for our Wholesale, Consignment, Franchise, and B2B customers. You\'ll play a vital role in supporting the sales of our brand\'s products to a strong portfolio of clients. Your mission: deliver outstanding service and build lasting relationships between the brand and its customers.

We\'re looking for a Team Player - someone who treats customers with a friendly, solution-oriented attitude and resolves inquiries efficiently and professionally.

Your Tasks & Responsibilities

• Act as a stakeholder in onboarding new customers, including B2B setup and account activation.
• Oversee order book management and follow up on sales appointments.
• Monitor item availability, lead time changes, deliveries, packing slips, and invoices-communicating discrepancies to relevant stakeholders.
• Support and monitor accurate order entry.
• Manage the shared email inbox and ensure professional, timely responses within 24 hours.
• Collaborate cross-functionally with Sales, Finance, IT, EDI, Merchandise Planning, and Allocation teams.

What You Bring to the Table

• A commercial or business background with experience in a similar role is preferred.
• Customer-focused and solution-oriented mindset.
• Strong interpersonal skills and enjoyment in working with people.
• Polite, tactful, and professional communication style.
• Analytical skills and comfort working with data and numbers.
• Ability to plan, prioritize, and perform under pressure.
• Proficiency in Excel, Outlook, Salesforce, and SAP; prior experience is a plus.
• Strong organizational, administrative, and communication skills.
• Fluent in German and English (spoken and written); additional languages are a plus.