Sales Support Manager (Retail) - Spain / Madrid

Clarios, LLC; Madrid; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Sales Support Manager in Madrid, where you will enhance customer satisfaction and drive business growth. This role involves developing service concepts, coordinating marketing initiatives, and optimizing retail operations. You will leverage insights to inform strategic planning and foster a high-performing team. With a competitive compensation package and a supportive work environment, this position offers a unique opportunity to make a significant impact in the energy storage sector. If you are passionate about sales and marketing, this is the perfect opportunity for you.

Servicios

Modern Office in Madrid

Competitive Compensation

Comprehensive Insurance

Generous Vacation Packages

Supportive Onboarding and Development

Formación

• Proven work experience in marketing and sales positions.
• Strong commercial and customer acumen along with analytical skills.

Responsabilidades

• Identify opportunities for optimization of field services within the retail network.
• Conduct regular field visits to assess store preferences and competitive activity.
• Support stores in adapting to changing customer needs.

Conocimientos

Marketing Experience

Sales Acumen

Analytical Skills

Communication Skills

Customer Service Skills

Leadership Skills

Fluency in Spanish

Fluency in English

Educación

University degree in business administration

Degree in sales or marketing

Descripción del empleo

Sales Support Manager (Retail) - Spain / Madrid page is loaded

Apply locations Spain, Madrid time type Full time posted on Posted 2 Days Ago job requisition id WD41664

Join the world leader in advanced energy storage solutions and be part of the success story of VARTA!

At Clarios , we’re powering today, into tomorrow.

Your contribution : What you will do

As a Retail Network Support Manager you will be responsible for the development of service concepts at retail store level, enabling business enhancement and customer satisfaction in Spain. In this position you will establish market intelligence insights and coordinate retail trade marketing initiatives in alignment with the national retail sales and national trade marketing manager. This also includes to drive improvements in sales, profitability and operational efficiency at the retail store level by implementing tailored trade marketing campaigns. By using on-the-ground observations and data, you will inform and share business strategies to achieve better results. Additionally, you will focus on improving the skills, motivation and leadership abilities of store managers and staff to foster a high performing team.

The position will be based in our Sales Office in Madrid (Spain) .

Your responsibilities : How you will do it

identify opportunities for optimization of field services within the retail network and develop programs for new retail concepts, products or digital tools

leverage insights from the field to contribute to the strategic planning of retail initiatives

conduct regular field visits to assess store preferences, purchase patterns and competitive activity

identify trends and gaps in battery sales, service or product assortment to support targeted interventions

create and share structured reports on shop-level performance

prepare monthly performance reviews highlighting successes, challenges, business intelligence information and recommendations, including store-level KPIs to ensure alignment with overall business objectives

coordinate cross-country trade marketing initiatives for retail in Iberia

work with store teams to elevate customer service quality and create a consistent Varta brand experience

implement feedback mechanisms to capture customer input and ensure continuous improvement

support stores in adapting changing customer needs including new Clarios products and services

act as trusted partner and advisor to store managers including proactively addressing operational inefficiencies or barriers to performance in partnerships

organize workshops and coaching retail staff to enhance product knowledge, sales techniques and customer service skills including identifying training needs

provide hands-on support for store operations, merchandising and staff training and share best business practices

collaborate to design effective customer in-store promotions and events tailored to store needs, ensuring trade marketing materials are effectively implemented and in line with Varta brand standards

monitor effectiveness of trade marketing initiatives

Your knowledge, skills, and abilities : What we look for

University degree in business administration, sales or marketing

Proven work experience in marketing and sales positions

Strong commercial and customer acumen along with analytical, strategic, and business development skills , especially with an emphasis on digitalization .

Excellent presentation, communication and interpersonal skills, with the ability to build and fostering long-term relationships with key stakeholders

Strong self-management skills, with the ability to work independently as well as part of the team

Fluent in Spanish and English , French is a plus

Willingness to travel up to 50%

Your benefits : What we offer you

As a technology leader with strong brands (i.e. VARTA and OPTIMA), Clarios notably lives on the creativity, capability and satisfaction of its employees. Therefore, we offer people with drive and power many good reasons to join us :

Modern Office in Madrid : Enjoy working in a stylish office located in downtown Madrid (Paseo de la Habana).

Challenging and Rewarding Work : Engage in exciting professional tasks within a diverse international environment committed to integrity, values, social engagement, and sustainability.

Competitive Compensation : Benefit from an industry-leading salary that supports both your professional and personal growth. Our compensation structure rewards both individual and team achievements. The comprehensive package also includes meal allowances, a company seniority bonus, a wedding allowance. Additionally, we support your family by offering scholarships for your children aged 3 to 18 years who are enrolled in school or nursery school.

Comprehensive Insurance : Rest easy with our robust health, life, and accident insurance.

Generous Vacation Packages : Take advantage of competitive vacation packages (23 working days plus 4 days of free disposal that may vary depending on the calendar year) and paid public holidays, ensuring you have ample time to recharge and maintain a healthy work-life balance.

Supportive Onboarding and Development : Our advanced onboarding process and buddy program help you quickly integrate into your role and team. Utilize resources from our Learning Academy, LinkedIn Learning, and EMEA Mentoring Program to further your professional and personal development.

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Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).

To all recruitment agencies : Clarios does not accept unsolicited agency resumes / CVs. Please do not forward resumes / CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes / CVs.

Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email

A Note to Job Applicants : please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

About Us

Clarios is the creator behind the world’s most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry.

A Note to Job Applicants : Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

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