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Cencora, Inc. is seeking a detail-oriented Sales Support Specialist in Madrid. This role involves analyzing data, generating reports, and supporting the sales team with critical insights. Candidates should possess strong analytical skills and technical proficiency in business intelligence tools. Comprehensive benefits and professional development opportunities are offered.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
As part of Cencora, World Courier has perfected its medical courier capabilities over decades of industry experience, providing seamless transportation of critical therapies and medicines. Our extensive global network enables us to effectively navigate logistical challenges across borders and time zones, ensuring the timely delivery of essential pharmaceuticals. This unique combination of precision, expertise, and global reach positions us as one of the leading companies in the pharmaceutical logistics industry.
We are seeking a detail-oriented and analytical Sales Support Specialist to join our sales team. In this role, you will provide critical support to the sales function by analyzing data, generating reports, and ensuring seamless operations. Your expertise in PowerBI, Microsoft SQL Server, Access or coding will be essential in driving efficiency and providing insights that support our sales objectives.
Primary Duties and Responsibilities
Data Analysis : Analyze sales data to identify trends, patterns, and insights that can inform sales strategies and decision-making.
Reporting : Generate and maintain accurate sales reports using Excel, PowerBI and any other tools to provide visibility into sales performance and forecasts.
Salesforce Management : Manage and update Salesforce records to ensure the accuracy of customer and sales information.
Process Improvement : Identify opportunities to streamline sales processes and improve efficiency through data-driven recommendations.
Collaboration : Work closely with the sales team to understand their needs and provide analytical support for their initiatives.
Customer Support : Assist in responding to customer inquiries and provide support to the sales team in handling customer requests.
Training and Documentation : Help create training materials and documentation for sales processes and tools.
Market Research : Conduct research to gather competitive intelligence and market insights to support sales strategies.
Requirement
Language Skills : Advanced proficiency in English.
Analytical Skills : Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
Technical Proficiency :
Experience of relational databases (e.g. Microsoft SQL Server or Access) and data management desirable
Experience with object-oriented programming (e.g. Python) desirable
Experience with statistical or maths packages (e.g. R, Stata, SPSS) desirable
Experience with Alteryx Designer desirable
Experience with RPA tools (e.g. Power Automate, Automation Anywhere) desirable
Experience with business intelligence tools (e.g. PowerBI), capabilities, and best practices is highly desirable
Advanced proficiency in Excel (including pivot tables, VLOOKUP, and formulas). Knowledge of Visual Basic is a plus. Knowledge of Microsoft Word, PowerPoint, Outlook is essential.
Attention to Detail : Exceptional attention to detail and accuracy in data entry and analysis.
Communication Skills : Strong verbal and written communication skills to effectively collaborate with team members and present findings.
Time Management : Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Sales Support Experience : Previous experience in a sales support or analytical role is preferred.
Educational Background : A bachelor’s degree in Business, Finance, Analytics, or a related field is preferred.
What We Offer
Comprehensive benefits package, including health insurance (Cigna Healthcare) and paid time off.
Opportunities for professional development and ongoing sales training.
A collaborative and supportive work environment.
Daily Shuttles from / to Av. de America to the office in Coslada
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time Affiliated Companies Affiliated Companies : World Courier de Espana, S.A. Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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