Sales Support Administrator - Quote Processing

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Job Title:

Sales Support Administrator - Quote Processing

Location:

Fully Remote

Contract Type:

1-year contract

About Us:

Our client, a leading software engineering company, is looking for a detail-oriented and proactive Administrator to support our team in managing and preparing quotes for clients. The successful candidate will be the key point of contact between our client-facing teams and the internal teams who generate the products, helping ensure accuracy and timely delivery of quotes. This is a 12-month contract position.

Key Responsibilities:

1. Prepare and Process Quotes: Compile quotes by working closely with the client-facing teams and internal departments to ensure accuracy and meet deadlines.
2. Client Liaison: Communicate effectively with internal teams and external clients to clarify requirements and answer any queries related to quotes.
3. Documentation: Ensure all quotes, contracts, and relevant documentation are accurately recorded and filed for easy access.
4. Collaboration with Teams: Work closely with internal departments (e.g., product, sales, and procurement teams) to gather the necessary information for quote generation.
5. Reporting and Analysis: Track quotes, monitor progress, and ensure follow-ups are performed in a timely manner. Assist with reporting on the status of quotes and conversions.
6. Utilize Software Tools: Use Excel to create and manage quote templates, track data, and perform basic analysis. Utilize PowerPoint for preparing and presenting information, especially when explaining quotes to clients or colleagues.
7. Communication: Use strong communication skills to ensure clarity and precision in written and verbal interactions with both internal and external stakeholders.
8. Multilingual Support: If applicable, assist clients in multiple languages when communicating and finalizing quotes.

Skills and Qualifications:

1. Experience: Previous experience in an administrative or coordinator role, ideally within a client-facing or project-based environment.
2. Technical Skills: Proficient in Microsoft PowerPoint for creating presentations and visualizing data. Familiarity with CRM or other quote-related software is a plus.
3. Language Skills: Proficiency in English and ideally one or more additional languages. (Please specify which languages are desirable, e.g., Spanish, French, German).
4. Communication: Excellent verbal and written communication skills, with a high attention to detail.
5. Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.
6. Problem-Solving: Ability to troubleshoot issues and find efficient solutions to problems that may arise during the quote preparation process.

Additional Desired Skills:

1. Experience in quote generation, sales support, or similar administrative functions.
2. Attention to Detail: Strong ability to manage complex data and ensure accuracy in quotes and documentation.
3. Team Collaboration: Able to work collaboratively with various teams, including clients, sales, product, and procurement.