Sales Specialist

Ignition Technology; Barcelona; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Una consultoría de renombre busca un Consultor SAP GTS experimentado para unirse a su equipo. En este papel, serás responsable de gestionar tickets de soporte, analizar problemas técnicos y personalizar soluciones SAP GTS para satisfacer las necesidades de los clientes. La empresa ofrece un entorno colaborativo donde puedes crecer profesionalmente, con oportunidades de formación continua y un enfoque en el trabajo en equipo. Si tienes una mentalidad orientada al servicio y estás listo para asumir responsabilidades, esta es la oportunidad perfecta para ti.

Servicios

Seguro de salud privado

Beneficio fiscal para restaurantes

Transporte público

Eventos de equipo

Centro de competencias

Equipamiento de oficina ergonómico

Iphone de Apple

Portátil Lenovo

Café, agua, frutas y galletas

Oportunidades de educación continua

Formación

• Experiencia en SAP GTS y soporte de aplicaciones.
• Grado universitario en administración de empresas o logística.

Responsabilidades

• Gestionar tickets de soporte de nivel 2 y 3 para SAP GTS.
• Analizar problemas técnicos relacionados con GTS y proponer soluciones.
• Implementar requisitos complejos a través de la personalización de SAP GTS.

Conocimientos

SAP GTS

Business Administration

Logistics

Problem Solving

Service Orientation

English

German

Educación

University Degree in Business Administration

Degree in (Business) Informatics

Comparable Qualification

Herramientas

SAP

Fiori Applications

SAP ALE / IDocs

EDI

Descripción del empleo

Descripción del trabajo

Consulting excellence for world market leaders – this is what cbs stands for. We advise the world’s most amazing companies: renowned, highly innovative customers of the international manufacturing, pharma, life science, chemical, and automotive industry. We have a lot in common such as drive, values, and culture. At cbs you have a chance to develop into a highly skilled and dedicated consultant, as we aim to be the best, most innovative and reliable partner for our clients in our market.

Nuestra excelente reputación entre estos campeones ocultos abre las puertas para ti a proyectos desafiantes con oportunidades de diseño únicas. Become part of one of the best and most reliable consultancies and take advantage of a wide range of development opportunities. As a motivated employee, you can quickly take on responsibility and grow beyond yourself. You will meet colleagues who really want to make a difference and who stick together as a strong team. cbs is the place where experts grow and want to stay.

In the area of Application Management, we support our customers as a solution provider throughout the entire life cycle of an SAP system landscape, both during project- and operational phases.

To reinforce our team, we are looking for experienced (Senior) SAP GTS Consultants (m / f / d), in Application Management Support, full time, or part time.

Expectations and Tasks:

• Process, track and solve 2nd and 3rd level support tickets for the SAP GTS services Compliance Management, Customs Management, Risk Management and Electronic Compliance Reporting.
• Analyze GTS-related technical application problems in detail and in search of sources of errors (and their solutions).
• Apply project related or demand-based adjustments of the SAP GTS standards.
• Work in close coordination with our customers and create well-tailored implementation specifications.
• Implement complex requirements via SAP GTS customizing.
• Conduct presentations and workshops for customers and interested parties.
• Constantly expand your skillset regarding SAP GTS (e.g., GTSe4H and extensions).

Qualifications and Skills:

• University degree in business administration, (business) informatics, logistics or another comparable qualification.
• SAP application expert from industry or relevant professional experience as SAP logistics IT-module lead.
• Initial experience in foreign trade and SAP GTS is an advantage.
• Experience in the processing of support requests (incidents, changes, and service requests).
• Desirable: experience in dealing with Fiori applications relevant to the GTS-area and knowledge of SAP interface technology (e.g., SAP ALE / IDocs, EDI, etc.) and SAP programming (debugging).
• Heavily service-oriented way of working.
• An independent, proactive and at the same time team-oriented way of working is an important pre-requisite.
• Very good knowledge of English or German.
• Willingness to travel for occasional customer visits, company events, trainings, etc.
• Hybrid way of work, flexibility in terms of presence (combination of remote work and office days).
• Continuing education opportunities.
• Private health insurance.
• Tax benefit for restaurants and public transportation.
• Team events & Competence Center events.
• Good equipment:
• Apple Iphone
• Lenovo notebook
• Ergonomic office desks
• Coffee, water, fruits and cookies.

Do you believe you would be a good fit?

We’d love to hear from you! Don’t hesitate to contact us by phone, email ( ) or LinkedIn. We look forward to receiving your application documents, which should include your résumé (along with project descriptions), salary expectations, and references.

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