Sales Representative (Payments)

Global Blue by Shift4; Madrid; On-site; EUR 35,000 - 70,000; Full time

Job summary

Global Blue by Shift4 is seeking a Sales Representative (Payments) to generate new business and support existing clients by promoting Shift4’s merchant servicing products, hardware, software, and professional services. You will drive revenue through prospecting, client engagement, and relationship management while delivering exceptional customer experiences across the assigned territory.

Responsibilities include prospecting, setting appointments, closing new business, managing CRM, and staying

Qualifications

• High school diploma or equivalent required.
• Fluent Spanish; English is a strong advantage.
• Experience in door-to-door, outside or field sales with target achievement.

Responsibilities

• Prospecting and generating new business opportunities.
• Setting appointments with merchants and presenting Shift4’s Payment Terminal and services.
• Managing the full sales cycle, signing new logos, and achieving sales targets.
• Supporting existing clients with hardware, software, and professional services while identifying cross-sell and upsell opportunities.
• Building merchant relationships by understanding business needs and communicating value of Shift4 solutions.
• Analyzing merchant acquiring statements to position Shift4’s end-to-end service offerings.

Skills

Door-to-door sales

Outside sales

Field sales

Presentation

Negotiation

Communication

CRM experience

Prospecting

Cross-sell & upsell

Merchant acquiring statements

Technical aptitude (hardware/software)

Spanish language

English language a plus

Driver's license & travel willingness

Education

High school diploma or equivalent

Tools

CRM software

Job description

Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

What you will do. A glimpse in your role:

As a Sales Representative (Payments), you will be responsible for generating new business and supporting existing clients by promoting Shift4's merchant servicing products, hardware, software, and professional services. Acting as the frontline sales representative within your assigned territory, you will drive revenue growth through prospecting, client engagement, sales conversion, and relationship management while delivering exceptional customer experiences.

Your responsibilities include:

• Prospecting and generating new business opportunities through phone outreach, networking, referrals, and territory-based sales activities.
• Setting appointments with merchants, presenting Shift4’s Payment Terminal and services, and closing new business opportunities.
• Managing the full sales cycle, signing new logos, and achieving sales targets within the assigned territory.
• Supporting existing clients with additional hardware, software, and professional service solutions while identifying cross-sell and upsell opportunities.
• Building strong merchant relationships by understanding business needs, resolving issues, and clearly communicating the value of Shift4 solutions.
• Analysing merchant acquiring statements and positioning Shift4’s end-to-end service offering accordingly.
• Maintaining accurate CRM records, managing sales pipelines, and ensuring compliance with company policies and procedures.
• Continuously developing product knowledge and staying informed about industry trends and market developments.

Every action has an impact. You will make a difference here if you are:

• Entrepreneurial, self-motivated, and driven by achieving sales success.
• Skilled at building trust and developing long-term customer relationships.
• Resilient, proactive, and results-oriented in a fast-paced sales environment.
• An active listener who understands customer needs and delivers effective solutions.
• Highly organised, capable of managing a territory efficiently, and committed to maintaining professionalism at all times.
• Aligned with company values and committed to delivering outstanding customer experiences.

Key competencies to empower your journey. You'll drive towards success if you have:

• Proven experience in door-to-door, outside sales, or field sales, preferably within payments, financial services, or technology solutions.
• Strong presentation, negotiation, and communication skills.
• Experience managing sales pipelines and maintaining accurate CRM records.
• Ability to qualify sales opportunities and identify cross-sell and upsell potential.
• Understanding of merchant acquiring statements and payment solutions.
• Computer and smartphone proficiency.
• Fluent Spanish language skills; English is a strong advantage. Additional European language skills are considered a plus.
• Valid driver’s licence and willingness to travel extensively within the assigned territory.
• High school diploma or equivalent as a minimum qualification.
• Demonstrated track record of meeting and exceeding sales targets and quotas.
• Ability to independently prospect, cold call, and close business opportunities.