Sales Quality Analyst (Greek) — Remote & Flexible

Revolut Ltd

Barcelona

Híbrido

EUR 60.000 - 90.000

Jornada completa

Hace 12 días

Generador de candidaturas

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Descripción de la vacante

Grifols invites applications for a Customer Care – Quality Assurance and Customer Experience role. The position focuses on reviewing procedures to ensure cGMP compliance and leading quality systems within GEPD Plasma Testing Laboratories, with significant travel to Egypt involved.

The ideal candidate holds a Life Sciences degree and 3–5 years in a regulated environment, with excellent Spanish and English communication. Occasional remote work may be available.

Formación

Bachelor's Degree in Life Sciences (Biology, Pharmacy, Biotechnology or related fields).
Minimum 3-5 years of experience in a related field.
Advanced level of Spanish and English.

Responsabilidades

Review procedures to ensure they comply with cGMP and internal SOPs.
Supervise quality systems and quality culture across GEPD Plasma Testing Laboratories.
Lead investigations including root cause analysis for incidents.
Support regulatory inspections and audits.
Manage Plasma Testing Laboratories quality projects and Change Controls.
Participate in Laboratory meetings for tracking actions on Change Controls.
Coordinate tasks across company areas to improve quality processes.
Monitor corrective and preventive actions and validate their effectiveness.
Monitor quality system indicators and propose improvements.
Oversee Quality Risk Management (QRM) processes and risk assessment studies.

Conocimientos

Regulatory compliance

Communication

Time management

SOP adherence

Quality assurance

Educación

Bachelor's Degree in Life Sciences

Descripción del empleo

Customer Care – Quality Assurance y Customer Experience

The sky is the limit: oportunidades reales de desarrollo interno.

Ready to go?

¿Te gustaría unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres contribuir a mejorar la vida de millones de personas? Grifols es una compañía global del sector de la salud que desde 1909 mejora la salud y el bienestar de las personas en todo el mundo. Somos líderes en medicamentos hemoderivados y medicina transfusional y desarrollamos, producimos y comercializamos medicamentos, soluciones y servicios innovadores en más de 110 países y regiones.

**We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities, fostering an inclusive environment where diversity makes us outstanding.

**Mission

To review and ensure that all procedures, testing methods and reports established in GEPD Plasma Testing Laboratories are in compliance to Egyptian regulations, and in accordance to cGMP, following Plasma Testing Specifications established and European Regulation. To manage and supervise Plasma Testing Laboratories Quality projects. To propose continuous improvement measures related to the quality systems of the Laboratories. To supervise the Quality Risk Management (QRM) process for the Laboratories.

What your responsibilities will be

To review and ensure that all procedures established are in accordance to cGMP.
To supervise GEPD Plasma Testing Laboratories quality system and quality culture.
To ensure investigation for incidents are initiated, as well as root cause analysis are properly in place.
To participate and support internal and external regulatory inspections and audits performed in the Laboratories.
To manage and supervise Plasma Testing Laboratories Quality projects.
Actively participate in Laboratory meetings for the follow-up of activities related to open Change Controls.
Coordinate the tasks required to be developed within the different areas of the company.
Review new procedures and processes to be implemented in the Laboratory under the scope of the Change Controls open.
To ensure continuous improvement measures related to the quality systems of the Laboratories.
To supervise the monitoring of corrective and/or preventive actions implemented within the Laboratories. Ensure their proper implementation and effectiveness.
To monitor quality system indicators.
To propose improvements in the Laboratory's processes to enhance the quality system.
To supervise the Quality Risk Management (QRM) process for the Laboratories.
To supervise Quality Risk assessment studies and reports, as well as coordinate mitigation tasks

Who you are

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions).

Bachelor's Degree in Life Sciences (Biology, Pharmacy, Biotechnology or related fields)
Minimum 3-5 years of experience in a related field.
Organized and able to manage time effectively.
Ability to work within a highly regulated, labor intensive environment.
Ability to understand, explain, follow, and enforce SOPs.
Ability to plan, communicate and execute activities for the improvement of overall operations.
Strong integrity and commitment to Quality and Compliance.
Excellent oral and written communication skills to produce clear and concise factual findings.
Advanced level of Spanish and English.
This position requires significant travel and on-site presence in Egypt, with approximately 50% of the role based in Egypt.

What we offer

It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.

Information about Grifols is available.

We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.

Grifols is an equal opportunity employer.

Flexibility for U Program

Occasionally Remote.

Benefits package