Sales Operations Specialist — Junior

Frekuent; Barcelona; Híbrido; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers

Private health insurance

Gym membership discounts

English classes

Descripción de la vacante

Frekuent is hiring for a Sales Operations support role in Barcelona, offering a hybrid work arrangement. You will assist onboarding, coordinate installations, and keep CRM data clean while supporting Account Managers with day-to-day requests.

We value 0–2 years of related experience, strong organizational skills, attention to detail, and fluency in Spanish or English (with intermediate level in the other). CRM exposure is a plus; internships count towards experience.

Formación

• 0–2 years of experience in sales ops, support, admin or a similar role — internships count.

Responsabilidades

• Assist onboarding and activation, preparing contracts and data collection.
• Coordinate installations and follow-ups so clients go live smoothly.
• Keep CRM data clean, consistent and up to date across the pipeline.
• Assist Account Managers and Account Executives with day-to-day requests.
• Log and track incidents and keep clients updated as issues are resolved.
• Support billing adjustments and subscription changes under supervision.
• Maintain dashboards and reports to keep the team informed.

Conocimientos

Spanish fluency

English fluency

Herramientas

CRM exposure (Salesforce/HubSpot)

Descripción del empleo

Location: Barcelona (Hybrid)

• Type: Full-time

Get to know us

Started in 2016, Frekuent is now the all-in-one payment and loyalty platform for unattended environments — 500+ clients, 100M+ transactions a year, 2.5M+ users across Spain, France, Italy, Portugal, and Singapore. We turn one-time buyers into lifetime clients with cashless, contactless, effortless payments: less friction, more reasons to come back.
2026 has been our biggest year yet — we've hyperscaled from 40 to 100+ people, with more hires on the way, and closed a €6M funding round to fuel what's next.
And we're just getting started — our goal is to become the default payment and loyalty layer behind every unattended transaction, everywhere.
Curious? Check us out at www.frekuent.com.

Why this role exists

As our SMB sales & account management team keeps growing, the back office needs someone dedicated to keeping it running — onboarding, CRM, documentation, tickets, and the day-to-day coordination between clients and internal teams — so the Team Lead and front-line reps can stay focused on selling and managing accounts.
This is a first-role-in-sales kind of seat. You don't need to have done this before: you'll ramp up with close guidance from your Team Lead, learn how sales, operations and payments fit together from the inside, and build the foundations for a career in sales ops.

What you'll actually do

• Support customer onboarding and activation — preparing contracts, documentation and data collection alongside your Team Lead
• Coordinate installations and follow-ups so new clients go live smoothly
• Keep CRM data clean, consistent and up to date across the pipeline
• Help Account Managers and Account Executives with day-to-day account requests
• Log and track incidents, elevate to the right team, and keep clients updated as issues get resolved
• Support billing adjustments and subscription changes under supervision
• Keep dashboards and reports current so the team always has visibility
• Help maintain playbooks, templates and internal documentation, flagging bottlenecks or recurring issues as you spot them

What you bring

• 0–2 years of experience in sales ops, support, admin or a similar role — internships count, and we're just as interested in the right mindset as the résumé
• Organized and structured, with a natural instinct for process rather than just tasks
• Comfortable with spreadsheets; no prior CRM experience required, but you pick up new tools fast
• Strong attention to detail and a problem-solving streak
• Clear communicator, comfortable flagging issues or ideas to your Team Lead rather than sitting on them
• Fluent in Spanish or English, with at least an intermediate level in the other (written and spoken)
• Takes ownership of what's assigned to you and follows it through to the end

Bonus points if you...

• Have some hands-on exposure to a CRM (Salesforce, HubSpot or similar)
• Have supported a sales or account management team before, even as an internship
• Are comfortable using AI tools to speed up repetitive admin work
• Have brushed up against sales funnels involving KYC, installations or product customization

How we work

• Fast, autonomous, low-bureaucracy.
• We measure output, not hours in a chair.
• Resilience means iterating until it works — not giving up early.

What's In It For You

• A hybrid model that works – Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.
• Flexible schedule – because we trust you to own your time and your outcomes.
• Meal vouchers – Enjoy a monthly support of meal vouchers to make your workdays tastier.
• Health & wellness – private health insurance and discounted gym memberships to keep both body and mind in top shape.
• Learning & development – English classes and role-specific training, because your growth is part of our journey.
• 23 days of paid time off – plus local holidays, because great ideas need space to rest.
• A dynamic, fast-growing environment – where each day is unique and every idea counts.
• A collaborative mindset – surrounded by people who genuinely enjoy building together.
• Regular afterwork & teambuilding events – activities to relax, connect, and strengthen team bonds.

If you're ready to jump into an exciting environment and make a real difference, this is the place for you.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Frekuent's Privacy Policy.