Sales Operations Analyst — Open Finance & RFP Lead

Kraken; España; On-site; EUR 60,000 - 90,000; Full time

Job summary

Kraken is seeking a proactive Sales Operations professional to own RFP and DDQ responses for PWS and xStocks, coordinating Legal, Compliance, Security, Product, and Engineering to deliver timely, polished submissions.

You will maintain Attio CRM data, build pipeline reporting, and guide handoffs from deal to onboarding, ensuring contracts and billing details are accurate. Crypto and fintech experience welcomed.

Qualifications

• 3+ years of experience in sales operations, sales support, or proposal management in banking, fintech, financial services, or crypto.
• Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors.
• Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams.
• Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable).
• Comfort building simple reports and dashboards.
• Excellent writing, editing, and document formatting skills.
• Clear, confident communication with senior internal stakeholders and external clients.
• Understanding of institutional and B2B sales cycles in financial services.
• Interest in crypto and digital assets (prior industry experience is not required).
• Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions.
• Rigorous attention to detail

Responsibilities

• Own RFP and DDQ responses for PWS and xStocks from kickoff through submission; triage questions and route to Solutions and Compliance.
• Coordinate contributions from Legal, Compliance, Security, Product, Engineering and others; establish deadlines and drive follow-up.
• Oversee document assembly and final formatting to ensure submissions are accurate and on schedule.
• Lead internal preparation and alignment for major client presentations and DDQ meetings; track action items to resolution.
• Maintain Attio CRM data integrity, ensuring accounts and deals data align with Salesforce and teams.
• Build and maintain pipeline reporting in Attio with stage definitions and forecast inputs.

Skills

Sales operations

RFP management

Cross-functional coordination

CRM experience

Reporting dashboards

Excellent writing

Stakeholder communication

Crypto / fintech interest

Tools

Attio CRM

Salesforce

HubSpot

Job description

Kraken is seeking a proactive Sales Operations professional to own RFP and DDQ responses for PWS and xStocks, coordinating Legal, Compliance, Security, Product, and Engineering to deliver timely, polished submissions.

You will maintain Attio CRM data, build pipeline reporting, and guide handoffs from deal to onboarding, ensuring contracts and billing details are accurate. Crypto and fintech experience welcomed.