Sales & Marketing Office Coordinator

Luna&Milo; Madrid; Presencial; EUR 25.000 - 45.000; Jornada completa

Descripción de la vacante

Una empresa innovadora y en crecimiento busca un Coordinador de Ventas y Marketing para unirse a su equipo en un entorno dinámico. Este puesto crucial implica garantizar un servicio al cliente excepcional, coordinar campañas de marketing efectivas y manejar procesos logísticos eficientes. Con la oportunidad de trabajar directamente con el CEO y Fundador, tendrás un impacto significativo en el crecimiento de la empresa. Si eres una persona proactiva, organizada y enfocada en el cliente, esta es la oportunidad perfecta para dar forma al futuro del cuidado veterinario.

Servicios

Entorno de trabajo dinámico y acelerado

Oportunidad de trabajar directamente con el CEO

Posibilidad de crecimiento profesional

Salario competitivo y beneficios

Formación

• Fluidez en inglés y español, idealmente francés y/o alemán.
• Experiencia en marketing por correo electrónico y redes sociales.

Responsabilidades

• Registrar pedidos de clientes y responder a consultas de manera profesional.
• Coordinar con socios logísticos y gestionar documentación de importación/exportación.
• Colaborar en la creación de contenido y gestionar campañas de marketing.

Conocimientos

Inglés

Español

Francés

Alemán

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Redes sociales

Canva

Edición de video

Email marketing

SEO

Educación

Diploma de secundaria

Licenciatura en Administración de Empresas

Licenciatura en Marketing

Descripción del empleo

Job Title : Sales & Marketing Office Coordinator

Location : Barcelona, Spain

Luna & Milo is an innovative global veterinary start-up based in Barcelona. Our mission is to provide best-in-class pet products that inspire veterinarians to upgrade their protocols and help pet parents optimize conditions for their pets. We are a fast-growing company with a strong commitment to delivering quality customer service, high-quality products, and smooth logistical operations.

We are currently seeking a dedicated and proactive Sales & Marketing Office Coordinator to join our team. This is an exciting opportunity to play a key role in a dynamic and fast-paced environment, reporting directly to the CEO and Founder. As a Sales & Marketing Office Coordinator, you will be instrumental in ensuring excellent customer service, effective marketing campaigns, smooth logistics coordination, and efficient administrative processes.

Responsibilities :

1. Customer Service
   • Register customer orders accurately and in a timely manner.
   • Address customer inquiries promptly and professionally.
   • Respond to comments and messages on social media in a professional manner.
2. Logistics
   • Coordinate with logistics partners for pick, pack, and dispatch.
   • Manage import / export documentation with our customs broker.
   • Update IT system with core data to ensure accurate documentation and smooth processes.
3. Marketing
   • Collaborate with Key Opinion Leaders to coordinate content creation.
   • Work closely with our marketing agency to ensure timely and effective campaigns.
   • Manage email newsletters and mailing lists.
   • Organize exhibitions.
   • Reach out to potential customers via phone, email, social media or field visits.
   • Attend and represent Luna & Milo at relevant exhibitions both in Spain and internationally.

Skills & Qualifications :

1. Languages : Fluent in English and Spanish (required). Ideally fluent in French and / or German.
2. Computer Skills : Proficient in Microsoft Excel, Word, and PowerPoint.
3. Marketing Skills : Proficiency with major social media platforms (Facebook, Instagram, LinkedIn). Knowledge of basic graphic design tools like Canva or Adobe Spark. Basic video editing skills for creating short videos.
4. Experience with email marketing. Ability to create engaging email campaigns, design newsletters, and segment mailing lists effectively.
5. Ability to write blog posts, articles, or product descriptions.
6. Understanding of SEO best practices.
7. Work Experience : Experience in the veterinary industry or similar roles is an advantage.
8. Education : High school diploma required; ideally a degree in Business Administration, Marketing, or a related field.
9. Communication : Excellent written and verbal communication skills in both English and Spanish.
10. Personality Traits : Reliable, trustworthy, and professional. Highly organized with the ability to prioritize tasks. Strong attention to detail and the ability to work independently. Customer-focused with a positive attitude and excellent problem-solving skills.

What We Offer :

1. A dynamic and fast-paced work environment.
2. The opportunity to work directly with the CEO and Founder.
3. A chance to be part of a growing global start-up with potential for career growth.
4. Competitive salary and benefits.

If you're a proactive, organized, and customer-focused individual, we would love to hear from you! Join us at Luna & Milo and help us shape the future of veterinary care.

Start Date :

The position is available for an immediate start; however, we are willing to wait for the right candidate.

How to Apply :

Please submit your resume and a cover letter detailing your relevant experience and why you're a great fit for the role to . We look forward to hearing from you!

Deadline for applications : March 24th, but early applications are encouraged!