Sales Manager España (Autónomos) venta Suelo, NPLs y activos Sin Posesión

Sa Roqueta Investment; Almería; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Project Manager excepcional para unirse a su equipo de Éxito del Cliente. En esta emocionante posición, serás responsable de gestionar proyectos que optimizan la experiencia del cliente, desde la incorporación hasta la renovación. Colaborarás con equipos de producto para adaptar soluciones a las necesidades del cliente, asegurando que se cumplan los objetivos comerciales. Con un enfoque en la satisfacción del cliente y el análisis de KPIs, tendrás la oportunidad de influir en el éxito de la empresa. Si buscas un entorno flexible y colaborativo, esta es tu oportunidad.

Servicios

Seguro médico

Seguro dental

Plan de compensación flexible

Horario flexible

Trabajo híbrido

Formación

• 3+ años de experiencia como Project Manager en desarrollo de software.
• Nivel profesional en francés, inglés y español.

Responsabilidades

• Gestionar proyectos de éxito del cliente desde la incorporación hasta la retención.
• Desarrollar estrategias personalizadas adaptadas a cada cliente.

Conocimientos

Gestión de Proyectos

Experiencia en Software

Atención al Cliente

Análisis de KPIs

Comunicación en Francés

Comunicación en Inglés

Comunicación en Español

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Descripción del trabajo

About Us :

Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.

Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and support.

That's why we're looking to recruit an outstanding Project Manager to join the Customer Success Team.

In this role, you will be responsible for managing CS department projects: identifying objectives, completing work plans, and monitoring them.

Your Key Responsibilities

• Responsible for Customer Success projects, adding value to every interaction, from onboarding to renewals, retentions, cross-sell, etc...
• Identify growth opportunities and optimize existing and potential channels.
• Develop customized strategies adapted to each client and context, responding to the client's business objectives.
• Work with the product team to adapt the product to the customer's needs.
• Ensure the projects are implemented within contractual obligations and regulatory requirements.
• Prioritize and manage team tasks to ensure client commitments are met.
• Build strong relationships with stakeholders and focus on their satisfaction to manage the customer relationship.
• Analyze customer adoption and usage of the product and offer strategic advice on maximizing and increasing results by utilizing the solution effectively.
• Establish and monitor business KPIs using the appropriate tools for proper measurement.
• Achieve established goals through continuous optimization of results.
• Develop dashboards for analyzing and interpreting results.

Required Skills and Experience

• Experience working as a Project Manager for at least 3 years in software development and/or solution deployment projects.
• Previous experience in customer experience/success or equivalent.
• Professional level in French, English, and Spanish.
• Able to meet deadlines and tasks effectively.

Why join us

• The flexible compensation plan includes a base + variable salary. Medical and dental insurance in addition to your income as well as other benefits.
• Because people are our most important asset, so we take good care of our team.
• Because you will be surrounded by an inspiring international team of smart, open-minded, and passionate professionals.
• Because we offer flexibility, trust, and ownership: We’re strong believers that what matters most are results: flexible schedule & hybrid working.