Sales Integration Specialist (Banking, Finance, Payments, Cross Boarder, FX, Fintech)

Mysikabox; Alicante; Presencial; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

A leading company in the fintech sector is looking for a Sales Integration Specialist to oversee client onboarding and integration of payment services. The role involves managing all aspects of the client onboarding lifecycle, ensuring compliance, and working closely with various teams to deliver a seamless experience. Candidates should have substantial experience in client success and documentation handling within financial environments, with an attractive salary and flexible working options offered.

Servicios

Attractive Salary & Benefits

Fantastic work culture

Flexible working options

Formación

• 5+ years of experience in client onboarding or client success roles.
• Proven ability in managing end-to-end onboarding for diverse clients.
• Expertise in compliance documentation handling for KYC and AML.

Responsabilidades

• Manage the client onboarding lifecycle from initiation to completion.
• Serve as the primary point of contact during integration.
• Identify and address potential risks or bottlenecks early.

Conocimientos

Client Relationship Management

KYC

AML

Documentation Handling

API Integration

Descripción del empleo

Sales Integration Specialist (Payments, Banking, Finance, Cross border, FX, Fintech essential)

At Sika Financial Group, we are committed to trust, security, maturity, and efficiency in everything we do. As a rapidly scaling fintech, we specialize in connecting markets and simplifying payments through cutting-edge financial solutions. Our team is dedicated to building a seamless, secure, and scalable financial ecosystem that empowers businesses within emerging markets and beyond. If you are passionate about driving operational excellence, strategic growth, and business transformation, we invite you to join us.

Why Join Sika Financial Group?

• Be a critical part of the client experience journey.
• Work in a company where operational excellence and client trust are at the center of everything we do.
• Build a career at the intersection of financial services and strategic client management.

The Role

The Sales Integration Specialist is responsible for ensuring a seamless transition from sales acquisition to client activation. This role will work directly with clients and internal teams to manage onboarding, integration of payment services, and post-sales support, ensuring a best-in-class client experience.

Key Responsibilities

• Coordinate the end-to-end client onboarding process : Manage all aspects of the client onboarding lifecycle from initiation to completion. Ensure that all required documentation is collected, verified, and stored appropriately, compliance and regulatory checks are completed in a timely manner, and technical integrations are implemented according to client requirements and company standards.
• Serve as the primary point of contact during integration : Act as the main liaison for clients throughout the onboarding and integration phases. Collaborate closely with client-side IT, treasury, and compliance teams to troubleshoot issues, provide guidance on system setup, and ensure seamless communication between all parties.
• Collaborate cross-functionally to align onboarding timelines and milestones : Work hand-in-hand with Compliance, Operations, Technology, and Relationship Management teams to establish clear onboarding plans, set shared milestones, and proactively manage client expectations. Ensure that internal teams are aligned on deliverables, responsibilities, and deadlines to provide a smooth onboarding experience.
• Identify and address potential risks or bottlenecks early : Maintain an active risk management approach by monitoring onboarding progress, identifying potential barriers or risks before they escalate, and implementing mitigation strategies. Escalate critical issues when necessary and collaborate with relevant teams to drive timely resolutions.

Ideal Profile

Key Qualifications & Experience

• 5+ years of experience in client onboarding, integrations, or client success roles within corporate banking, payments, or transaction banking environments.
• Proven ability to manage end-to-end onboarding for a diverse client base, including multinational corporations and financial institutions.
• Strong expertise handling complex documentation requirements, including KYC, AML, tax forms, and regulatory compliance documents.
• Skilled in coordinating technical onboarding processes, ensuring successful API integrations, platform setups, and client system configurations.
• Demonstrated client relationship management capabilities, including managing senior client stakeholders, resolving escalations, and driving client satisfaction.

What's on Offer?

• Attractive Salary & Benefits
• Fantastic work culture
• Flexible working options

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Banking, Financial Services, and Technology, Information and Internet

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