Sales Development Representative with German

Harte Hanks; Santa Cruz de Tenerife; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Harte Hanks is seeking a Sales Development Representative fluent in German to connect with business prospects. The role enhances customer engagement by embodying the client's voice in the leisure industry, promoting exceptional customer experiences, and achieving sales targets. Ideal candidates will be driven, customer-focused, and ready to contribute to a diverse team, guiding potential clients through their decision-making process.

Formación

• 1-3 years of B2B experience in inside sales or telemarketing preferred.
• Strong over-the-phone communication and presentation skills required.
• Ability to work remotely from a secured location.

Responsabilidades

• Engage with new business contacts to generate interest.
• Reach out via calls to reactivate accounts.
• Maintain ongoing communication with warm prospects.

Conocimientos

Customer service

Outbound calling techniques

Creative thinking

Problem-solving skills

Attention to detail

Multitasking

Communication

Educación

Proficiency in verbal and written German and English

Work permit in Portugal or Spain

Herramientas

Salesforce.com

Excel

Word

Outlook

PowerPoint

CRM systems

Descripción del empleo

We are seeking a highly motivated and focused individual with an unwavering commitment to success. As a Sales Development Representative with German, you will assume the role of a product expert, embodying the voice of one of our most important clients in the leisure industry. Your primary responsibilities include creating exceptional impressions by engaging with prospects from German-speaking countries and delivering a world-class experience. This role is ideal for individuals with a competitive edge and a proven ability to consistently achieve and surpass targets.

Responsibilities :

• Engage with a wide variety of new business contacts - including Owners, Office Managers, and Managers.
• Reach out through outbound calling and prospect for reactivations from accounts / companies that could benefit from our client services.
• Maintain ongoing email and phone conversations with warm prospects to determine the driving factor in the reactivation or sign-up decision.
• Develop expertise in our products and employ effective communication strategies to convey their value.
• Continuously enhance product knowledge through collaboration with the leads (supervisor and managers).
• Clearly articulate business decision drivers, costs, and benefits to position the product as a strategic advantage.

Requirements :

• Superior customer service, great outbound calling techniques, and data entry / contact discovery skills.
• Strong over-the-phone communication and online presentation skills.
• Creative thinking and problem-solving skills to ensure customer satisfaction.
• Strong multitasking, attention to detail, and prioritization in a fast-paced environment.
• Intermediate to advanced experience in navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required).
• Flexible attitude and a demonstrated ability to consistently achieve and exceed targets.

Qualifications :

• Proficiency in verbal and written German and English communication.
• Must reside and have work permit in Portugal or Spain.
• Ability to work remotely from a secured location.
• Proven proficiency in Word, Excel, Outlook, PowerPoint, CRMs, and other online resources for information.

Preferred (Not Required) :

• One to three years of B2B experience in inside sales, telemarketing, or a customer-centric role.
• Experience in using social media / social selling for prospecting and lead generation.
• Experience working with Salesforce.com CRM and Outreach Sales enablement platform is preferable.

We are Harte Hanks.

We are a team of passionate marketing professionals, working to connect your brand with your customers to move them from awareness to action, to brand loyalty. We develop integrated, multichannel marketing solutions that deliver millions of customer interactions every day through traditional, digital, social, and emerging marketing solutions. We are one of the world's leading marketing service organizations, creating connections and delivering real impact for some of the best-loved brands in the world.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.

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