Sales Development Representative, Romanian Speaker – Google Ads Products

Teleperformance; Barcelona; On-site; EUR 30,000 - 42,000; Full time

Job summary

Jobtailor is seeking a proactive sales professional to perform outbound calls promoting services in the Romanian market. You will build and update a customer database, expand the customer base, and document interactions in the CRM system.

You will monitor competitors and adjust selling strategies while handling customer inquiries. Fluency in Romanian (C2) and strong English are required, with 14 months of sales experience.

Qualifications

• At least 14 months of sales experience with customer interactions.
• Proficient in Romanian (C2) and good English (spoken and written).
• Ability to work independently with some supervision.
• Experience using CRM software to track interactions and support sales.
• Strong communication skills and ability to contribute to the team.
• Solid business acumen and ability to understand business needs.
• Knowledge of Romanian business culture and market nuances.
• Familiarity with key sectors of the Romanian economy and opportunities.

Responsibilities

• Make outbound calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and expand the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent follow-up with customers.
• Monitor competitors and develop selling strategies.
• Handle customer needs and inquiries.

Skills

CRM proficiency

Customer interaction

Communication skills

Business acumen

Proactive and team oriented

Romanian language (C2)

Tools

CRM software

Job description

Responsibilities

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

Requirements

• Language Skills: C2 level of Romanian. Good level of English (oral and written).
• Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
• Able to perform tasks independently with some supervision.
• CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
• Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
• Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
• Personal Skills: Proactive and motivated. A customer-oriented team player.
• Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.
• Familiarity with the key sectors of the Romanian economy, identifying business opportunities and understanding the specific needs of each industry.
• Romanian Communication: ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
• Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.
• Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions.
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.